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Summary Pre-Suasion , by Robert Cialdini, describes how the best influencers use a combination of psychological tactics to stack the deck in their favor before making a request. These tactics, which include attention manipulation and priming, make their targets pre-disposed to compliance. In other words, the best influencers use pre-suasion before persuasion .
Pre-Suasion also reviews the “6 weapons of influence” and presents a 7th weapon of unity.
In this
Part The Frontloading of Attention. The importance of attention and focus in pre-suasion.
Chapter 1: An Introduction. Chapter 2: Privileged Moments. How to create a privileged moment using confirmation bias (also known as positive test strategy), single-chute questions, and consistency. Chapter 3: The Importance of Attention… Is Importance. The focusing illusion; use of favorable evaluation in isolation. Chapter 4: What’s Focal Is Causal. Focus and causality; the romance of leadership. Chapter 5: Commanders of Attention 1: The Attractors. 3 ways to get attention (sex, threats, things that are different); the orienting response; distinctiveness; message alignment. Chapter 6: Commanders of Attention 2: The Magnetizers. 3 ways to hold self (personalization, self-relevant cues), the unfinished (the Zeigarnik effect), the mysterious (6 steps in presenting a mystery).
Part The Role of Association. Priming, or using positive mental associations to create favorable biases.
Chapter 7: The Primacy of I Link, Therefore I Think. Priming; word association; cognitive ease; metaphors. Chapter 8: Persuasive All the Right Places, All the Right Traces. Priming with environmental cues; background priming; priming for internal beliefs. Chapter 9: The Mechanics of Causes, Constraints, and Correctives. The mechanics of priming (automatic mental processes, closely related ideas, manufactured positive associations); counteracting priming effects using awareness; times of susceptibility.
Part Best The Optimization of Pre-Suasion. The 6 weapons of influence; unity as the 7th weapon of influence; and the ethics of manipulation.
Chapter 10: Six Main Roads to Broad Boulevards as Smart Shortcuts. The 6 weapons of influence (reciprocation, liking, social proof, authority, scarcity, consistency); 3 core motives of influence (cultivate a positive association, reduce uncertainty, motivate action). Chapter 11: Unity 1: Being Together. Kinship; in-group members; home; shared geographic region. Chapter 12: Unity 2: Acting Together. Synchronization; continual and reciprocal exchange; co-creation; advice. Chapter 13: Ethical A Pre-Pre-Suasive Consideration. The 3 costs of unethical cultures (poor performance, turnover, malfeasance). Chapter 14: Aftereffects. 4 tactics to create follow-through (prompt an action, get verbal or written commitments, implementation intentions or if/when-then plans, persistent cues); elastic preferences and beliefs.