A text in human relations, emphasizing learning by application. Coverage includes traditional topics as well as testing and assessment in the workplace, team approaches to work, employee empowerment, and participatory management. Includes chapter objectives, key terms and concepts, review questions, critical thinking exercises, and an on-going fictional case study. Options include an instructor's manual with many classroom activities and suggestions for using the Internet and the WWW, plus videos. Annotation c. by Book News, Inc., Portland, Or.