ISO 9000 Quality Systems Handbook, Third Edition

by David Hoyle

* Comprehensive and practical guide
* Covers over 250 requirements of the standard
* Includes useful checklists, flow charts, related standards, bibliography This essential and comprehensive guide to implementing the Quality System Standard has again been updated to include more guidance on the application of the standard, particularly to the Service Industries, making it the most complete guide to ISO 9000 available. This is not a wordy and theoretical tome; it is a practical instruction manual for implementing quality system requirements and becoming certified to the now indispensable worldwide quality system standard.

Genres: Business

560 pages, Paperback

First published January 1, 1997

Reviews

[Marcin · Rating 5 out of 5]

Makes you proud you're in the field of Quality, actually.

[Anjar Priandoyo · Rating 3 out of 5]

This is reference book, a good one, especially on the criticism:
ISO 9001 Standard Criticism
- The approaches to ISO 9001 that led to systems of documentation which made us lose sight of the objectives;
- The requirements that encouraged us to measure conformance rather than
performance;
- The way third party auditors have influenced the organization’s approach to ISO 9001;
- The way the requirements have misconstrued the responsibility for quality and led to departments set up to maintain ISO 9001 registration.