Craig Storti is a renowned expert in intercultural communications whose approaches are highly practical and based on his decades of experience as an intercultural trainer throughout the world.
This hands-on resource can be used as a self-paced guide or in a facilitated (work or academic course) environment. The book enables readers to encounter and confront culture head on, to interact with and respond to it. In the process, culture will become something real and alive, something to deal with, not merely think about.
NEW TO THIS EDITION:
1. New introduction by the author highlighting changes in approaches since 1998!
2. A diagnostic quiz at beginning and end touching on all major elements discussed in the book. Before working through the exercises, readers get a score. They take the quiz again at the end of the book to see how much they've learned and where improvement is needed.
3. A new exercise to begin chapter 1 and a revised introduction
4. Revision of Exercise 5.1, The Cross-Cultural Perspective: Description or Interpretation
5. Addition of a new exercise in Chapter 5 based on Bennet's Developmental Model of Intercultural Sensitivity and new chapter introduction
6. Revised continuums (with regional/country locations) to reflect research done since 1st edition.
7. Updates throughout to ensure content is up-to-date and reflects current standards
Another read in preparation for my study abroad semester in Jordan. Was it a little daunting to see that Middle Eastern societies always (and I mean always) ended up on the opposite end of whatever cultural spectrum this book presented from the United States? Yeahhhh. But I'll be fineeeeee this is why I decided to live in Jordan for a full three months and two weeks so that I could really start to understand it.
I got this book on Kindle and used the highlighting and note-taking feature to fill out the workbook sections. I was worried that the prompts would ask me to write super long essays, but it was a lot of multiple-choice which drove home the lessons but didn't take me a long time to fill out...which is nice because I still have another whole book to read this coming week.
I do not pretend to have any kind of expertise in cross-cultural studies, but I thought that this book was a good way to be introduced to some of the elementary issues of the subject. The book seemed to be concise and yet contain a great deal of information. Rather than simply presenting all of the information in a lecture format, a lot of it was transmitted inductively through reading and participating in various exercises. I purchased the book in an electronic format which made interacting with the workbook aspects of the text frustrating but nonetheless helpful. Knowing myself, I would have probably had the same difficulty if I had a hard-copy of the book (I'm hesitant to mark tests in books for fear that I will want to take them again objectively later). I did, however, find it frustrating that because each chapter contained the same kinds of exercises he used the exact same wording for the instructions and precautions for each of them throughout the book. This made it difficult to remain focused enough to re-read those paragraphs again a third and fourth time. Perhaps his goal is to reinforce the dangers of stereotyping but this may have been accomplished at the expense of sounding extremely redundant. Overall, I appreciated the intent of the book and think he accomplished his goal of getting his audience to examine their own cultural assumptions and become aware of differing cultural assumptions. Throughout the book I found myself thinking, Wow, I would never have interpreted that behavior in that way. An eye-opening and practical introduction to interacting with those people who do not come from the same culture or who have different cultural values as you do.
Despite this book's bizarrely insensitive title, it actually contains rather helpful information on navigating different cultural standards. It's tailored more to the business world than to general audiences desiring to improve cultural competency, but its contents (with ample concrete examples and exercises!) are a very solid theoretical framework for understanding how cultural assumptions shape people's reactions to everyday situations.
Little of this was new to me, but it had been a long time since I had read much on cross-cultural communication/interactions, so it was a good reminder to me, as well as a well-organized resource I can refer to in the future.
This was a practical and fun book! The quizzes and exercises on each page made it enjoyable, engaging, and had me understanding my own cultural bias much deeper!
(For school) Not a fan. Learned a lot, but I could have learned a lot more from other books with the same thickness that didn't try to reteach material to you over and over again in very vague ways.
A great workbook (and it's designed as one) to help understand intercultural interactions, cultural building blocks & how to interact better across cultures. Providing examples of dialogues (such as from Storti's own Cross-Cultural Dialogues book), checklists, and situations, this will help any reader understand their own cultural values, and how to become a more effective intercultural communicator. An absolute must-read for anyone relocating, working in a multinational company, or dealing with multiple cultures on even an infrequent basis.
This book introduces you to many concepts to help you realize that you need to be thoughtful about your approach to others. I found myself thinking that this would be helpful for all of my interactions and not just people from a culture other than my own. This book is just the tip of the iceberg; it is clear that successful communication across cultures is a skill that will only come with practice & time.
This is a very good introduction to cross cultural relationships and ministries. Reminded of my bachelors degree in sociology. Good book to read for missionaries and cross cultural workers