Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas. This updated and expanded second edition of Book provides a user-friendly introduction to the subject, Taking a clear structural framework, it guides the reader through the subject's core elements. A flowing writing style combines with the use of illustrations and diagrams throughout the text to ensure the reader understands even the most complex of concepts. This succinct and enlightening overview is a required reading for all those interested in the subject . We hope you find this book useful in shaping your future career & Business.
Fantastic book about the backdrop of team member behaviors and how to best impact them. It would be a five star book if it was not for the fact that enterprises and pure academia do not normally integrate naturally on their own. Some chapters list great concepts, but they are designed as science research projects and are thus more difficult to deploy in business enterprises.
I had to read this for my graduate program, but I wish it was mandatory reading for management everywhere. I have so many bad managers in my past that could've benefitted from the teachings in this book - which are explained plainly but without degrading the reader.
Hope the authors review this. Mistake in fourth edition revised - Chapt. 9, p77, under heading: The value of continuous reinforcement. Instead of "... even rarer at work." Should be "... even more rare at work."