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Applications Management: Itil
Applications Itil (It Infrastructure Library Series) book. Part of a series that guides business users through the planning, delivery and management of quality IT services, this publication covers the software development life cycle and provides details on business change with the emphasis on requirement definitions and implementation.
158 pages, Paperback
First published September 1, 2002
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January 22, 2015
The App Management book is in a different format from other ITIL books, but on a consistent theme. There is a tendency for these books to be rather dry reading, and therefore purely reference, but this book is definitely more readable (and correspondingly less referenceable).
Would I recommend it? Not for a casual user. Consider it if you are collecting the set of ITIL books, but otherwise look elsewhere.
I probably am biased a little because of a belief that ITIL (V2) doesn't really handle Application Management as well as the more generic service delivery and service support functions. If you are 100% ITIL is the answer for everything, feel free to ignore this review and buy it anyway.
Would I recommend it? Not for a casual user. Consider it if you are collecting the set of ITIL books, but otherwise look elsewhere.
I probably am biased a little because of a belief that ITIL (V2) doesn't really handle Application Management as well as the more generic service delivery and service support functions. If you are 100% ITIL is the answer for everything, feel free to ignore this review and buy it anyway.
Displaying 1 of 1 review