Ron Gilster (i−Net+, Network+, A+, CCSE, MBA, and AAGG) has been involved with networking and internetworking since 1993 as a trainer, teacher, developer, merchant, and end user. He has more than 33 years of total computing experience, including more than 13 years involved with the networking of computers. Ron is employed by HighSpeed.Com, a leading LMDS, DSL, and broadband communications company and ISP, where he is responsible for the internal and external networking infrastructure of the corporation, including VPN, telephony, intranet, extranet, and Internet operations. He is the author of A+ Certification For Dummies, Network+ Certification For Dummies, and i−Net+ Certification For Dummies,
Jeff Bienvenu (CCNA, Network+) has worked with Cisco networking hardware for more than three years, with experience managing the networks for a Cisco Regional Networking Academy and now as the Information Technology Administrator at HighSpeed.Com s corporate offices.