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208 pages, Paperback
First published January 1, 2012
"At its heart, this is a book about the ethic, the drive of what makes us work, lead, and succeed. This is a profile of a number of young companies beyond Facebook alone, including parallels in TOMS, Dyson, Zappos, XPLANE, with examples from other long-standing institutions like Kimberly-Clark, Disney, and 3M.
By examining the attitudes toward work by the leaders profiled in this book, we cut into the layers of culture that are set into the tech-driven industries of today. While technology may not be the sole purpose of all these companies, they are strongly affected or facilitated by the ability that technology provides to share, distribute, interact and collaborate.
This ethic of exploration strikes with the boldness to test out the limits regardless of how well you may know a particular domain. In part this may be due to the realization that we have a strong sense that the rules are being rewritten although not entirely sure how; one could wait and see, or simply take a direct hand in rewriting them.
To go in hand with the explorer’s spirit, as Ms. Walter describes it, is some degree of naiveté in the space. If you don’t know everything about a space, it reduces the view of risk.
This work ethic in particular often gets drummed out over time working in environments where risk taking is held carefully in check, or maintaining harmony with others in the system, organization or industry is part of the organizational culture.
To be accurate, I would have liked to see more first-hand, primary research, interviews and accounts in the book. An actual direct interview of Zuck should have been a key aspect. There is a great deal of recounting from secondary and already published stories collected together here. There needed to be a more critical look at some of these stories within because many of the sources are inherently biased, while rapidly glossing over any flaws.
Following MIT Sloan School of Management, Prof. (Emeritus) Ed Schein – generally credited for inventing the idea of organizational or corporate culture – there are three levels of cultural elements: visible artifacts and behaviors; espoused values, and shared (often unspoken) basic assumptions. Corporate storytelling needs to go beyond the visible artifacts and espoused values, to get beyond propaganda to the deeper heart of what truly lies within. While it is very possible to read or see the first two declarative aspects, the assumptions are the foundational elements that lead to secrets of success.
All in all, these are far from the only ideas within this book and insufficient to explore all the ideas within. So, I would say it is a worth the time to read through the various stories.. A good deal of passion shows through the writing and is a key theme across the book, another work ethic of today. Passion drives. Passion creates. Passion fails. Passion excels.