Harvard Business Review Everyday Emotional Intelligence: Big Ideas and Practical Advice on How to Be Human at Work

by Harvard Business Review, Daniel Goleman, Richard E. Boyatzis

Fundamental frameworks for emotional intelligence and how to apply them every day.

According to research by Daniel Goleman, emotional intelligence has proved to be twice as important as other competencies in determining outstanding leadership. It is now one of the crucial criteria in hiring and promotion processes, performance evaluations, and professional development courses. And it's not innate--it's a skill that all of us can improve.

With this double volume you'll get HBR's 10 Must Reads on Emotional Intelligence and the HBR Guide to Emotional Intelligence. That's 10 definitive HBR articles on emotional intelligence by Goleman and other leaders in the field, curated by our editors--paired with smart, focused advice from HBR experts about how to implement those ideas in your daily work life.

With Everyday Emotional Intelligence, you'll learn how

Recognize your own EQ strengths and weaknessesRegulate your emotions in tough situationsManage difficult peopleBuild the social awareness of your teamMotivate yourself through ups and downsWrite forceful emails people won't misinterpretMake better, less emotionally biased decisionsHelp an employee develop emotional intelligenceHandle specific situations like crying at work and tense communications across different cultures

Genres: Business, Psychology, Self Help, Nonfiction, Leadership, Professional Development

454 pages, Kindle Edition

Published October 17, 2017

Reviews

[Amie · Rating 4 out of 5]

Harvard Business Review Everyday Emotional Intelligence: Big Ideas and Practical Advice on How to Be Human at Work is a compilation of definitive HBR articles and practical guidance on developing emotional intelligence in professional settings. The book covers recognising your own EQ strengths and weaknesses, regulating emotions in difficult situations, managing challenging people, building team social awareness, and making less emotionally biased decisions. Drawing on Goleman's research showing that emotional intelligence has proved to be twice as important as other competencies in determining outstanding leadership, the book presents frameworks and actionable strategies for improving this crucial skill.

What I appreciated most was how practical and accessible it was, there's no theoretical waffle here, just useful, applicable frameworks that I could immediately see using in real work situations. The book takes complex psychological concepts and distills them into manageable, everyday strategies. I found myself nodding along and mentally bookmarking ideas about regulating my own emotional responses and better reading the room in tense meetings.

The compilation format worked well, bringing together different perspectives whilst maintaining coherence around the central themes. It's the kind of book that offers genuine food for thought without being preachy or overly academic. I particularly valued how it acknowledges that emotional intelligence isn't innate, it's a skill we can all develop. That felt empowering rather than prescriptive. An enjoyable read that I'm glad I have a hard copy of - I'll likely return to when I need a refresher on specific situations or challenges.

[BL · Rating 4 out of 5]

This was a fascinating read. It was part of the required reading for my Engineering Management class. I learned a lot about myself and others while reading this.

I think everyone that is in any kind of leadership position should be required to read this book!

[Matthew · Rating 5 out of 5]

This is a very practical read for growth in your professional career. There are some good thoughts, ideas, and practices that we all should work on when it comes to growth in our emotional intelligence. A book that managers and supervisors should read and reference.

[Casey Driver · Rating 5 out of 5]

Took me a long time to get through this but I liked it. It helped me manage admin and dealing with people.
I will keep it at work to pick up when I need to.

[Mark Vann · Rating 4 out of 5]

Very good book with many examples of the right and wrong things to do based on the experience of many contributors.

[Vinisha Olivia Pinto · Rating 4 out of 5]

Great insights. I especially enjoyed the inclusion of self-scoring questionnaires as it provided practical means of self-reflection.