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People of the ER

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Standing in the trauma room of an emergency department is like standing at ground zero of a nuclear reaction, only it’s not radiation that is released—but stories. Stories that are told and retold, sometimes just until the end of the shift, but sometimes for decades.


A survivor of domestic violence makes it to the hospital but cannot trust anyone. An anonymous man passes away after being taken to the emergency room, and no one can identify him. The spouse of a cancer patient must decide whether to force her to undergo chemotherapy or to let her pass away in peace.


These stories—and all the rest in People of the ER—grapple with what it means to be human in the face of trauma and death.


Written by the author of Trauma Room Two, People of the ER, delves deeper into the lives of the patients and staff that work in a small, rural emergency room.


Includes previously published short stories Jocelyn and Sutures.

174 pages, Kindle Edition

First published September 9, 2017

581 people are currently reading
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About the author

Philip Allen Green

11 books63 followers

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5 stars
836 (52%)
4 stars
477 (29%)
3 stars
214 (13%)
2 stars
64 (3%)
1 star
10 (<1%)
Displaying 1 - 30 of 125 reviews
Profile Image for Petra X.
2,455 reviews35.7k followers
March 9, 2018
This book is misnamed. It should have been called Synaesthesia. The author would agree. Arguably, everyone who has read the book would agree. That is the name of one of the stories in the book and it is the reason why Philip Allen Green writes as well as practices medicine.

Synaesthesia is when the senses get mixed up. It would spoil the story to give too much away but it is based on a musician who was brain-damaged and could taste music but not make sense of music itself except as a cacophony of sounds. However, he found, he who had never shown any interest in cooking before, that each flavour, which he couldn't taste, had a sound, and he could cook dishes praised by everyone by listening to the sweet music they made.

I'm not going to go further, it would spoil the story. But it's why the author writes. And he is a fantastic writer.

That said, the stories in the first book, Trauma Room Two are like multi-faceted diamonds, sparkling every which way. This one is more Swarovski crystals, 3, 4 and the occasional 5 star gem. But a book can be more than the sum of its parts, so 5 star.
Profile Image for Nigel.
1,000 reviews145 followers
March 16, 2018
This really is all too easy to read but it is quite hard hitting.

The author makes clear from the start that these are not strictly direct cases from his ER. Although some stories seem fully true many are amalgams of people he has seen over the years. They didn't all work for me and 1 or possibly 2 of them I went through fairly quickly. The rest however kept me fully engaged. There are stories of addicts and suicides, people at the end of their lives and people at the start. A number of the stories remain vivid with me at present - the dying Russian lady and the old farmer will be there for quite some time to come I guess.

Beyond the basic stories of people aspect is the writing. It has a lyrical quality to it for me. It goes well beyond the basic medical story type. There is real humanity here from someone who can barely have time for it. His ability to "be" in every present moment and then move on comes over clearly in this book. His wish to see people dealt with in a caring way appropriate to their individual situation is equally obvious.

And finally - synesthesia - when once sensory stimulus evokes a reaction in another normally inappropriate sense. It is the final chapter in the book and concerns a couple of patients -one of whom has synesthesia, both interesting, Kip particularly so. However it is clear that, at times, this is a doctor who has given too much in some senses. Maybe he has become world weary at best, depressed possibly. This is the chapter where "physician heal thyself" is considered.

A great read, 4.5/5 and happily rounded. I'll read another of his as soon as I can
Profile Image for India M. Clamp.
308 reviews
February 26, 2025
This ER we enter is different, and its one where Dr. Green is found. It’s a rural country ER. He engages us with fact based fiction and a way to cathartically process all the tragedy coming through the door of the Emergency Room. Such loss, abuse and lessons coming from humility, grace under pressure and treatment in this little small town ER. Now Dr. Green is the only county Doctor that is up and can treat---even when the rage of monsters are wheeled into the ER on a gurney with First Responders in tow.

“So much of this job is learning to stand silently and let people rage at you. What you do with rage is the biggest question every worker in the ER must figure out.”
---Dr. Philip Allen Green

Stars too flutter/shine in the ER and every one has a few. In this one we find Kurt. When Jesus spoke of “fishers of men,” I have a feeling he was talking about someone like Kurt. Someone who could cast his presence into a room and leave with a line of people tagging along behind him, all trying to be better people because of him. I bet Jesus would have used him. But instead we got him.” Presence is hard to conceal like light.

The Emergency room is sometimes the only place where a soul may receive kindness, courtesy and care at the hands of Dr. Green. All patients are given the appropriate care irreverent of gender, relationship, family and their stories do have an effect on all those on duty. After coddling this Kindle read, it brought insight into many situations and with the reality of how love, kindness and empathy can bring a better outcome. Read.
This entire review has been hidden because of spoilers.
Profile Image for Sue .
2,036 reviews124 followers
November 24, 2017
This is the second book by Dr Green about life in the ER. I thought that the first book was fantastic and this one is even better. It's more than just stories about what happens in the ER. Dr. Green writes this book with compassion for the people he sees in the ER, understanding of the stress that the other medical people go through on a day to day basis in the ER and most importantly to me, his feeling about the job that he is doing and how it affects his life and the life of his family. Beautiful and well written, this is a must read!
Profile Image for Denise.
580 reviews
February 7, 2018
Fictionalized version of the author's experiences as an ER physician. While interesting in parts I found myself questioning a lot of what was happening. Perhaps in fictionalizing his experiences he lost the essence.
Profile Image for Gail.
1,875 reviews16 followers
July 4, 2023
An ER Doctor tells various stories of the happenings in a rural ER. He makes the stories come alive with the emotions of the patients and their families and various other people who work in An ER.
Profile Image for Mary.
516 reviews59 followers
March 30, 2018
I finished another book by this author (Trauma Room Two) and immediately went looking for another one. This book was also a collection of short stories from the ER and medical emergencies outside the ER and glimpses into his own life. So the setting is the ER and extends out to the nearby ranches and mountains, both beautiful and exciting. Dr. Green writes so beautifully, so simply that it is like poetry.
This book had the most intense and real presentation of grief and suicide that I can ever remember reading. (And I read a lot!) It touched me deeply and I found myself wanting to share it with someone, immediately. But, it was so real and dug so deep that I actually was afraid to share. I know people who have suffered the type grief that was exposed in the story and was literally afraid that if they had managed to climb from that place of constant pain, that this might drag them back. But, if you can face it--the writing is beautiful and it is a story of love.
Dr. Green shares his own emotional burnout and questioning of why he does this for a living! I could relate to his confession that he has trouble just enjoying simple things...sort of like a day at the river with friends and family turns into a constant scanning for danger and whatever bad thing could possibly happen. This may sound crazy but if your days are filled with caring for the aftermath of simple things going bad, people and children hurt or even dying then it makes sense. I thank him for sharing himself in this book. And I thank him for sharing the glimpses of coworkers and, of course, the patients that pass through his life.
Profile Image for Cess.
11 reviews6 followers
November 28, 2022
I have 2 remarkable chapters in my head — the story of a lady in her death bed waiting for her grandchild and Synesthesia.

This book was a familiar & quick read. It brought me back to days when I was still rotating in the ED, how time flies so quickly inside, the tears, and minutes you count until the shift ends.

This book left me hopeful and sad. Hopeful, because of the self-awareness Dr Green had of who he had become and how he plans to go about it (through writing). At the same time, sad, that this pain, danger, fatigue, thanklessness exist and are all universal wherever medicine is practiced, regardless the specialty, no matter how long one is in practice.

We never get used to it. And it’s up us to find that coping mechanism, that moment a jazz musician with synesthesia could not hear and had become a chef instead. To turn pain into something good, healthy, and productive…if that is even possible.

Profile Image for Shadira.
775 reviews15 followers
May 7, 2023
Dr. Green shares his own emotional burnout and questioning of why he does this for a living! I could relate to his confession that he has trouble just enjoying simple things...sort of like a day at the river with friends and family turns into a constant scanning for danger and whatever bad thing could possibly happen. This may sound crazy but if your days are filled with caring for the aftermath of simple things going bad, people and children hurt or even dying then it makes sense.

The author makes clear from the start that these are not strictly direct cases from his ER. Although some stories seem fully true they are mostly amalgams of people he has seen over the years. They didn't all work for me and 1 or possibly 2 of them I went through fairly quickly. The rest however kept me fully engaged. There are stories of addicts and suicides, people at the end of their lives and people at the start. A number of the stories remain vivid with me at present - the dying Russian lady and the old farmer will be there for quite some time to come I guess.
Profile Image for Anita.
1,200 reviews36 followers
March 26, 2022
Written by an Emergency Room doctor, this memoir is about different cases he encountered during his career and the people he worked with in the ER. This was a quick read that included enough medical details to be interesting without being too graphic. The people he details are interesting with lots of details about their lives and past, along with the story about what brought them to the hospital. 4/5 stars.
Profile Image for Shannon Pancake.
5 reviews3 followers
March 20, 2018
Amazing!

I could not put it down! The question “if there is one skill that defines emergency medicine what is it and the answer “ Emergency Medicine is to be present when no one else can be present” really stuck a chord in me. I think I will find a way to include this quote in my Medical school interview. I would recommend this book to any premed or med school student.
Profile Image for Josie.
75 reviews
January 11, 2023
Best book, both this and Trauma Room Two are the best books I’ve ever read. Dr Philip Allen Green is a hero. I took my time reading this book because I didn’t want it to end. Each story is creatively assembled, engrossing and deeply moving. Highly recommend both books to anyone.
Profile Image for Andrew House.
185 reviews
May 12, 2025
Green just writes about the ER and patients in such a poetic way. Highly recommend to anyone interested in the subject matter. These aren’t all fully true stories more just based on and constructed from experiences but he just puts it together in a beautiful way. Actually choked up at 3 or 4 of the stories.
128 reviews1 follower
March 8, 2018
Seemed a bit of a collection of short stories by ER doctors. I might be wrong about this, but I didn't ever pick up one specific thread that tied them all together.

Very good book, but just a bit off the beaten path of the normal medical memoir. I didn't expect that going in, and it took a little bit for me to understand the wasn't the usual telling of stories that happened in ER. This book goes more meta than that, with some pieces being more of long-form allegory(?), and carrying with them some of the weight of big-picture philosophical musings. I did skip one story that seemed to drag on, but as this book doesn't seem to follow any linear timeline or any one specific person it didn't leave me any less off for it. That all said, the stories that it did tell were very gripping, and have a strong sense of pathos for all involved -- moreso than other books in this genre which generally do very well also. Recommended, just don't be put off when it dives a bit deeper, or dwells a bit longer on painting the scene (which a good portion of don't happen in a medical setting).
17 reviews7 followers
December 6, 2020
This was such an incredible read. Each short story was beautiful, and gave me something to consider as I'm starting my career in emergency medicine. Many of them are sad, though, just so you know what you're getting into.
Profile Image for Aleta Proffitt.
58 reviews18 followers
March 1, 2018
You see doctors briefly during your checkups and you never realize the "white noise" of what is going on in their profession. I would be grateful to have a Dr.Green managing my care. He has humanized physicians with this book.
12 reviews2 followers
December 3, 2017
Brrought tears to my eyes

I loved these stories. I have been a nurse for 32 years and have been through so many good and bad experiences. This book puts my feelings into words. I cant wait to read your other book. Thank you for sharing your experiences and giving voice to what we go through every day.
Profile Image for Diana.
1,553 reviews86 followers
January 4, 2018
This is one of those books that I liked but can't really say was enjoyable. It discusses many tough subjects. The alcoholics, the addict, those with terminal illnesses, and others that come though the doors of the Emergency Room every day. There are a couple of feel good stories thrown in to take some of the edge off but mostly it sticks with the hardest cases this doctor has dealt with.
Profile Image for Steph.
6 reviews
August 29, 2018
This is Green’s second novel and certainly my favorite of the two. It follows the traditional people of the ER - the regulars, the addicts, the homeless, the hypochondriacs, and simply the unlucky. At times some stories made me wonder if I had already read this novel, as one chapter in particular felt eerily similar to a chapter from Trauma Room Two, but alas they were certainly all new stories. Green digs a little deeper in this novel, building the stories up a bit more than he has in the past, all are flourishing with details. He touches on life, loss, grief, the duty of medicine, and even burnout.

This book is laden with emotion and so eloquently captures the intricacies of working in our healthcare system, most notably the ER. The chapter on trying to describe EM as a profession and what makes it stand out from the rest was lovely. The last chapter on synesthesia so wonderfully put words to what is so challenging to describe. As always, Dr. Green put together a remarkable book of stories, most notably the latter half. A wonderful quick read that left me thinking, sharing, and feeling renewed. Looking forward to the next one.
Profile Image for Tara A.
347 reviews1 follower
December 8, 2018
The book is worth four stars, but my actual enjoyment of it is probably more like three stars. Continuing my streak of medical memoir-style books, I was looking forward to this peek at an ER doctor’s experience. Green does deliver, but this is also emphasis-on-creative nonfiction, where some of his stories are writing exercises—such as the compilation of the glimpses of a patient’s life that he sees each time she comes in to the hospital from her babyhood to her deathbed—and therefore of course, just an amalgamation of a patient rather than a real person—or a long, very detailed imagining of what led a patient to attempt suicide multiple times—and so on. It’s a creative endeavor and Green is a great writer; I just wasn’t super interested in all these partly-fictional stories, even if they were based partially on his actual experiences with patients. That said, the book still offered plenty of great anecdotes and musings about a doctor’s work. Overall an enjoyable book about, well, the people of the ER.
Profile Image for Betty.
18 reviews1 follower
January 8, 2023
This novel is a familiar, but not overly empathetic portrayal of "ER people." Though it has some very beautiful and memorable stories, I'm struggling to understand who this book was written for.

If it was written for the layperson looking for insight into the Emergency Deparment world, it sells short the strange, complex, and incredibly beautiful work done by emergency providers.

If it was written for healthcare providers, the frequent, unnecessary explainations such as "Dilaudid is a pain medication," borders on condescending. The stories, though meaningful, feel somehow, too much like a dictation, disconnected from the passion of the work. The facts are there, but each story feels like it has been oversimplified to accommodate the narrative. This novel is an easy read & reminder of who may walk through the doors needing TLC, but it doesn't add to what we already know or give a new perspective for greater empathy or a fresh outlook.
Profile Image for Peyton Marquis .
66 reviews2 followers
April 7, 2021
I liked this book, but definitely did not appreciate it as much as I did Trauma Room Two. While Trauma Room Two focused more on emergency room patients during their time in the ED and the circumstances leading to their survival or demise, People of the ER consisted of fictionalized backgrounds of the patients Dr. Green treated. I found myself wanting to hear more about the overall experience in the ED and getting bored with the patients’ “assumed” backgrounds. I understand how cathartic this type of fictionalization is to a medical practitioner when attempting to cope with the reality of their job. I still think Phillip Allen Green is a phenomenal author, just definitely preferred his other book!
Profile Image for Susette.
101 reviews
January 13, 2018
Eloquently written accounts by an ER doctor. Not your typical “behind the scenes” hospital account. Green inserted beautiful writing as part clinical, part memoir. He has the ability to evoke emotion by delving deep into the lives of some of his patients and how their illness, addiction, trauma and mental disability affect the lives of their loved ones. He does this by taking several of the memoirs outside of the clinical setting of the hospital and takes the reader on a journey of what led to the point of the patient to seek emergency treatment. There is no doubt this doctor has been emotionally moved by so many patients he has treated. Very well and uniquely written.
Profile Image for Ruth.
186 reviews2 followers
April 25, 2023
This came upon me as a surprise. I was expecting the usual memoir of trauma patients and the stress of working in ER, but what I found was a beautifully considered and compassionate book, full of meaning and love. Yes, the book is based on patients he’s treated, but it has much more to say about how we cope with what comes, and the value of what we do as we deal with life, and death. As someone who works with grief and trauma I found his words resonant and profound. His writing is beautiful in places. I was sad to finish but I hope if I need support I will find someone like Philip Allen Green to lean on.
24 reviews1 follower
September 5, 2023
As great a writer as he is a physician!

I don't know why I feel some sort of amazement about this writer's ability. Maybe it's amazing to me that a person can succeed enough years in med school alone to become an MD. And then to practice medicine in such a chaotic atmosphere as an ER.
But then to read the words of his mind and his pen, and to really feel as if I'm hearing music while reading words.
I'm a real fan of reading. Fiction, nonfiction, historical and classic literature, you name it. And some people are just really good writers. This author is definitely one. And I will also follow him and read anything else he graces us with.
Well done, Doc!
Profile Image for Kristen Rile.
9 reviews
October 19, 2024
5 stars for writing, 2 stars for the weight of emotions so meeting in the middle

The stories are beautifully written but pretty much all of them are heavy emotional tearjerkers. Makes sense because the writer talks about in the last chapter how he is processing his work induced trauma through writing. Read this for a glimpse into profound (and heavy) stories witnessed by healthcare workers on the front line. However, in healthcare, people often say “you have to laugh or else you’ll cry.” This book is NOT one that makes you laugh like many other ones filled with ER stories. For a lighter (yet still profound) read, I recommend “This is Going to Hurt.”
Profile Image for Koren .
1,171 reviews40 followers
April 21, 2025
I see some people have shelved this book as memoir and nonfiction, but at the beginning of the book it states that this is fiction based on true experiences, which spoiled it for me. It would be extremely rare that an ER doc would know their patient's life story. The chapter with the patient he sees from birth to death at 90 years old was just dumb as the doctor would have had to be around 130 years old. The dream chapter would have been better if we knew before the last sentence that it was a dream, although shortly into it we can pretty much figure it out. I only stayed with this book because it was short.
Profile Image for Nicola Carstens.
54 reviews15 followers
August 3, 2018
I LOVED this book. As the title suggests, it is a book on the people who come into the ER. It is their stories, their lives, with a bit of medicine thrown in for good measure. It is also a story on the difficulty that it is to be an ER doctor, that even though Dr Green agrees sometimes with the wishes of the patient, he is bound by laws and regulations to go against his better judgement.

The author has an incredible way with words, and makes each story interesting, sad, and happy, at the same time. I would recommend this book to anybody!
8 reviews
February 25, 2019
Dr. Green is a great ER doctor with a caring heart.

I have a real feeling for ER. physicians after being married to one. Dr. Green shows a continual empathy for each of his patients without putting any of them down due to circumstances. He's. caring, compassionate and a very good clinician. Faced with the daily grind of seeing the sickest patients, Dr. Green continues to practice with the utmost caring. He,s a wonderful author with a fantastic vocabulary. He can weave interesting scenarios which gives the reader a special feeling for each patient he sees.
Profile Image for M.C. Chronister.
450 reviews15 followers
June 20, 2019
Just as great as the first book

I picked this up after I finished Dr. Green’s first book, Trauma Room Two, because I needed more of his stories, more of his life. While book one was all about the patients and his part in the ER. This book, I felt, was more a reflection of Dr. Green himself. I have enjoyed both books equally and the writing was just wonderful. I hope that Dr. Green continues to share his life and the lives of his patients with the world. He has so many eye opening passages in these book. So many words that we can relate to in our lives.
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