My personal and professional life experiences have led me to the conclusion that there are certain basic concepts and principles by which individuals, groups, organizations — yes, governments — could live that would result in real happiness and prosperity. Many people, families and organizations do live very successfully by their own modified versions of the concepts in Say It Straight. As I live my life using these ideas, I become more and more convinced of their virtue and broad applicability, in both personal and professional relationships.
I went to a seminar several years ago. The leader of this workshop had made several million dollars in a relatively short period of time. He had formed a new company, one that began by remodeling Victorian homes in the Bay area of California. The unusual thing about this company was that the president purposely set out to have the members of the organization live by some basic, simple rules concerning their relationships with one another. He wondered whether some of the “hokey” ideas prevalent in the field of humanistic psychology could really be employed in the “dog-eat-dog” business world. He found that they certainly could. His success was astounding.
It is in part from that humanistic approach, that the Say It Straight guidelines evolved. They are common sense ideas which can be learned and put into practice with relative ease. They are as effective and relevant for an interpersonal relationship between two, as for a professional organization of two thousand.
The Say It Straight model provides a simple framework for obtaining cooperation, communicating clearly, and conveying a genuine sense of respect for others. Even if one person in an organization or group starts using these principles, improvements will begin. For best results, however, they should be practiced by all. Present members can be asked to agree to follow these guidelines, with the assurance that, by doing so, they will receive support from the top. Prospective employees can be asked to read the principles and agree to follow them when hired. Once the members of an organization have accepted these concepts, it is up to the leaders, as well as all participants, to strive for their consistent implementation. The content of the principles enclosed in this book may be used as a simple checklist for evaluating a person’s “people skills”, as well as a problemsolving tool when difficulties in communication arise.
One other element of this book to which I wish to make reference, is my desire to interject humor when it’s appropriate. I plan to share with you a few of my favorite stories, thereby giving the intellectual part of you a rest, and letting the playful part of you have a little fun. The added benefit to you is that when you laugh, you actually help yourself to physically fight off illness, and promote a sense of well-being. Humor is depicted in italics herein, thus you’ll know when to laugh.