Jack Candlesticks asks too many questions, doesn’t have any close friends, and at 19, he has one goal; to support his ill and widowed father after they close their candle shop.
His father pushes him to pursue a position at the great mansion on the edge of town, a house lit only by candles and in need of a new candlestick maker.
The hallways never seem to follow the same path, the staff appears to have stopped aging, and his boss, Mr. Coleman, answers none of his questions.
No candle should ever go out, and if one is left unattended for too long, the shadows will begin to creep back into the lives of everyone living under the roof of the Great House.