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The Art of Dealing with People
What is the one quality that all successful people have in common? They have mastered the art of dealing with people! Let this book show you how to:
Achieve your goals
Handle the human ego
Become a master conversationalist
Make others feel good about themselves
And much more!
Skill with people is the one essential ingredient for success and happiness at home and in business. "The Art of Dealing With People" gives you the skills to take your people skills to a level that you never thought possible!
Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.
As far as basic principles are concerned, people are all the same. Yet each individual person you meet is different. If you attempted to learn some gimmick to deal successfully with each separate individual you met, you would be face with a hopeless task.
Influencing people is an art, not a gimmick. When you apply gimmicks in a superficial, mechanical manner, you go through the same motions as the person who "has a way," but it doesn't work for you.
The purpose of this book is to give you knowledge based upon an understanding of human nature: why people act the way they do. The methods presented in this book have been tested on thousands of people who have attended my human relations seminars. They are not just my pet ideas of how you should deal with people, but ideas that have stood the test of how you must deal with people. That is, if you want to get along with them and get what you want at the same time.
Yes, we all want success and happiness. And the day is long past, if it ever existed, when you could achieve these goals by forcing people to give you what you want. And begging is no better, for no one has respect for, or any desire to help, the person who constantly kowtows and literally goes around with his hand out, begging other people to like him.
The one successful way to get the things you want from life is to acquire skill in dealing with people. Read on and you will learn how.
Achieve your goals
Handle the human ego
Become a master conversationalist
Make others feel good about themselves
And much more!
Skill with people is the one essential ingredient for success and happiness at home and in business. "The Art of Dealing With People" gives you the skills to take your people skills to a level that you never thought possible!
Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.
As far as basic principles are concerned, people are all the same. Yet each individual person you meet is different. If you attempted to learn some gimmick to deal successfully with each separate individual you met, you would be face with a hopeless task.
Influencing people is an art, not a gimmick. When you apply gimmicks in a superficial, mechanical manner, you go through the same motions as the person who "has a way," but it doesn't work for you.
The purpose of this book is to give you knowledge based upon an understanding of human nature: why people act the way they do. The methods presented in this book have been tested on thousands of people who have attended my human relations seminars. They are not just my pet ideas of how you should deal with people, but ideas that have stood the test of how you must deal with people. That is, if you want to get along with them and get what you want at the same time.
Yes, we all want success and happiness. And the day is long past, if it ever existed, when you could achieve these goals by forcing people to give you what you want. And begging is no better, for no one has respect for, or any desire to help, the person who constantly kowtows and literally goes around with his hand out, begging other people to like him.
The one successful way to get the things you want from life is to acquire skill in dealing with people. Read on and you will learn how.
170 pages, Paperback
First published December 31, 1899
274 people are currently reading
4105 people want to read
About the author
Les Giblin
53 books129 followersOne of the pioneers of the personal development industry, Les Giblin was born in 1912 in Cedar Rapids, Iowa. After serving in the military, Giblin began a sales job with the Sheaffer Pen Company in 1946. His successful career in door-to-door sales allowed him to become an ardent observer of human nature and eventually earned him two titles as national Salesman of the Year.
Talking lessons from his sales career, Giblin penned his classic Skill With People in 1968 and began conducting thousands of seminars for companies and associations including Mobil, General Electric, Johnson & Johnson, Caterpillar, etc.
Transcending generations, Les Giblin’s timeless message of making skill with people the essential ability in your life takes on new meaning in today’s world of impersonal communication.
Make the most of your personal connections as taught by the master of people and sales skills.
Talking lessons from his sales career, Giblin penned his classic Skill With People in 1968 and began conducting thousands of seminars for companies and associations including Mobil, General Electric, Johnson & Johnson, Caterpillar, etc.
Transcending generations, Les Giblin’s timeless message of making skill with people the essential ability in your life takes on new meaning in today’s world of impersonal communication.
Make the most of your personal connections as taught by the master of people and sales skills.
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Displaying 1 - 30 of 170 reviews
December 13, 2016
Very good book on the topic.
To the point approach, and no bullshit.
9/10
To the point approach, and no bullshit.
9/10
June 22, 2016
Google Books: https://goo.gl/PcYFYh
Goodreads: https://goo.gl/b3Z38P
------------------------------
The one common denominator to all success and happiness is other people. If you learn how to deal with other people, you will gone 85% of the way down the road to success in any business.
Deal with people that will bring us personal satisfaction and at the same time not trample on other's egos. It is the science of dealing with people in such a way that our egos and their egos remain intact.
The reason 90% of the people fail in life is a failure to deal successfully with people.
Your personality problems are your problems with other people. Their real problem is a human relations problem.
You cannot force people to like you.
The salesperson who enjoys the most success is not necessarily the one who is the most intelligent or the most skillful in the mechanics of his job. It is the one who has mastered the knack of dealing with people... a person who has a "way" with others.
As far as basic principles are concerned, people are all the same.
You cannot treat people as machines, as numbers, or as masses and get away with it.
Four facts of life:
1) We are all egotists.
2) We are more interested in ourselves than in anything else.
3) Every person you meet want to feel important and "to amount to something."
4) There is a craving in everyone for the approval of others, so that he can approve of himself.
We now know, without a doubt, that the self-centered, egotistical person is not suffering from too much self-esteem; but too little. If you are on good terms with yourself, you are on good term with others.
Each person needs respect, approval, and a sense of accomplishment.
A starved ego is a mean ego.
When self-esteem is at a high level, people are easy to get along with.
You have to lower yourself to be petty.
To deal with the trouble caused by low self-esteem in others: help them like themselves better.
Two things about arrogant person: he needs desperately to to increase his own self-importance and is attempting to do by beating you down. Second, he is afraid.
Feed his hungry ego. Anyone is more agreeable, more understanding and more cooperative if you feed the ego with genuine compliments and real praise.
Form the habit of paying at least five sincere compliments each day. Help others like themselves better.
1st law of Human Relations: People act... or fail to act... largely to enhance their own egos.
The quickest way to improve your dealings with people is to begin giving away this wealth you possess (the ability to make others feel important). Give it away indiscriminately.
Courtesy and politeness are merely ways in which we acknowledge the importance of the other person. We need to feel that other people recognize and acknowledge our importance.
Our feelings about ourselves are, to a large part, reflections of the feelings other people seem to have about us.
You must recognize the other person.
Principles causes of dissatisfaction among employees are:
1. Failure to give credit for suggestions.
2. Failure to correct grievances.
3. Failure to encourage.
4. Criticizing employees in front of others.
5. Failure to ask employees their opinions.
6. Failure to inform employees of their progress.
7. Favoritism.
Four ways to make others feel important:
1. Think other people ARE important.
2. Notice people. When you are dealing with a group, try to acknowledge everyone in the group.
3. Don't compete with people. If you want to make a good impression on others, the most effective way is to let them know that you are impressed by them.
4. Know when to correct others. Does it make any real difference whether they are right or wrong? Don't try to win all the little battles.
Each of us i consistently influencing and controlling the actions and attitudes of those with whom we come in contact.
You have to have the attitude you want others to express. People react and respond in a like manner to the attitude and action expressed by others.
When you smile, they smile. When you find yourself in an explosive situation lower the tone of your voice and keep it soft.
Enthusiasm is cathing. You can never sell anything to anyone until you are sold on it yourself.
Confidence breeds confidence. You can give people confidence in you by acting confidently. By acting with supreme confidence, as if he expected the army to take commands from him, the soldiers marched back behind him.
Put some magnetism in your personality.
1. Watch your walk; your physical actions express your mental attitude. A confident person steps out boldly. Their shoulders are back, their eyes are looking out and up to a goal.
2. The firm handshake with just a little squeeze.
3. Moderate your tone of voice. We express ourselves through our voices more than in any other manner.
4. Use the magic switch of a smile. A real, sincere smile turns on a friendly feeling in others.
The only way to make people do better. Winston Churchill: "I have found that the best way to get another to acquire a virtue is to impute it to them." Let others know that they can be trusted and they will be trustworthy.
Begin today to develop an enthusiastic, confident attitude and manner. Speak out. Watch your posture. Hold your head up. Walk with a confident step as though you had somewhere important to go.
Creating a good impression. Start a conversation on the same note on which you want it to end. They will act out their role in the stage setting that you create. Every time you have dealings with others, you are setting a stage. "What do I really want from this? What mood should prevail?" Then create the tone that will set the stage. The very first impression we give is apt to be a lasting impression.
Don't knock the competition.
Put others in a "yes" mood by creating a positive and affirmative atmosphere. Post questions that set up the answer; "I believe you like this, don't you?" Nod your head affirmatively.
Calmly assume that others will do what you want. Sound the keynote for the entire theme when you begin. Don't try too hard to impress; let others know that they are making a good impression.
Attract people with Acceptance, Approval and Appreciation.
1. Acceptance. Accept people as they are; allow them to be themselves. Those who accept and like people, and accept them just as they are, have the most influence in changing others' behaviour for the better.
2. Approval. Approval mean more than just tolerating faults, but also find something we can like about them. Seek things out; praise.
3. Appreciation. Emphasize their value in your mind.
a. Don't keep people waiting.
2. If there is someone you cannot see i
One thing successful people have in common is skill in using words.
Stop trying to be perfect.
Small talk isn't supposed to be brilliant. Everyone is trite; everyone engages in small talk that doesn't say anything clever or significant. Small talk is necessary to get the wheels of conversation turning. Realizing this, and not being afraid of being dull, will enable you to start a conversation even with a perfect stranger.
Warm up your subject.
Get people talking about themselves. If you can stimulate others to talk, you will acquire a reputation as a good conversationalist.
Ask questions to interest others. Keep the conversation steered to the other person's interests by asking the questions: Why? Where? How?
Talk about yourself when you are invited and asked. Talk a little about yourself, but don't overdo it. Another time when it is correct to bring yourself into the conversation is when you can tell the other person something about yourself that will tie into something they have said. "I agree with you; I like that too". We like people who agree with us and dislike people who disagree. Always seek out points on which you can agree.
Use happy talk. Be positive, not pessimistic.
Overcome the temptation to tease and be sarcastic. They are both aimed at the self-esteem of others, and anything that threatens self-esteem is dangerous business.
Listening. To be able to listen to others in a sympathetic and understanding manner is perhaps the most effective mechanism in the world for getting along with people and tying up their friendship for good.
Listening makes you clever. Listen and pay attention to what *they* have to say.
People will tell you what they want it if you'll listen. You must continually make appropriate responses. Good human relations is two-way communication: give and take; action and response.
Too much talk gives you away. Successful people encourage others to talk - and keep on talking - while keeping their own mouths shit.
Listening helps overcome self-consciousness. Listening carefully gets your focus of attention off yourself.
You must listen carefully, sympathetically and patiently.
7 Practices of Listening:
1. Look at the person who is talking.
2. Appear deeply interested.
3. Lean towards the person.
4. Ask questions.
5. Don't interrupt; instead ask for more.
6. Stick to the speaker's subject.
7,. Use the speaker's words to get your point across.
Getting people to agree.
The only way to win an argument is to get others to change their minds.
Low pressure is the secret. You must learn to work *with* human nature rather than against it. A man convinced against his will is of the same opinion still. There is only one way to get an idea accepted by the subconscious: by suggestion. Try to slip an idea into someone's subconscious more or less unnoticed.
Rules for winning arguments:
1. Allow other to state their case. Don't interrupt; remember to listen. Until they have said their piece, they are not tuned to listen to your ideas. Listen to theirs first.
2. Pause before you answer. Pause slightly before answering.
3. Don't insist on winning 100%. Always concede something.
4. State your case moderately and accurately. Calmly stated facts are the most effective.
5. Speak through third parties. The argument is more convincing if disinterested third parties describe events.
6. Allow others to save face. Leave the door open so that others can escape from their previous position without losing face. "I felt the same way about it at first, until I ran across this information which changed the picture."
Giving Praise
Praise releases energy. Praise gives us new energy and new life. People everywhere are hungry for praise and appreciation.
Give sincere praise to someone each day.
Be generous with kind statements.
1. Thanks should be sincere.
2. Don't mumble it; speak up.
3. Thank people by name.
4. Look people when you thank them.
5. Work at thanking people.
6. Thank people when they least expect it.
7. Praise the act or the attribute rather than the person.
No one is perfect. There is good in everyone.
Criticising others without offending them.
1. Criticism must be made in absolute privacy.
2. Preface criticism with a kind word or compliment.
3. Make the criticism impersonal; criticize the act, not the person.
4. Supply the answer.
5. Ask for cooperation; don't demand it.
6. One criticism to an offense.
7. Finish in a friendly fashion. "I know I can count on you."
Goodreads: https://goo.gl/b3Z38P
------------------------------
The one common denominator to all success and happiness is other people. If you learn how to deal with other people, you will gone 85% of the way down the road to success in any business.
Deal with people that will bring us personal satisfaction and at the same time not trample on other's egos. It is the science of dealing with people in such a way that our egos and their egos remain intact.
The reason 90% of the people fail in life is a failure to deal successfully with people.
Your personality problems are your problems with other people. Their real problem is a human relations problem.
You cannot force people to like you.
The salesperson who enjoys the most success is not necessarily the one who is the most intelligent or the most skillful in the mechanics of his job. It is the one who has mastered the knack of dealing with people... a person who has a "way" with others.
As far as basic principles are concerned, people are all the same.
You cannot treat people as machines, as numbers, or as masses and get away with it.
Four facts of life:
1) We are all egotists.
2) We are more interested in ourselves than in anything else.
3) Every person you meet want to feel important and "to amount to something."
4) There is a craving in everyone for the approval of others, so that he can approve of himself.
We now know, without a doubt, that the self-centered, egotistical person is not suffering from too much self-esteem; but too little. If you are on good terms with yourself, you are on good term with others.
Each person needs respect, approval, and a sense of accomplishment.
A starved ego is a mean ego.
When self-esteem is at a high level, people are easy to get along with.
You have to lower yourself to be petty.
To deal with the trouble caused by low self-esteem in others: help them like themselves better.
Two things about arrogant person: he needs desperately to to increase his own self-importance and is attempting to do by beating you down. Second, he is afraid.
Feed his hungry ego. Anyone is more agreeable, more understanding and more cooperative if you feed the ego with genuine compliments and real praise.
Form the habit of paying at least five sincere compliments each day. Help others like themselves better.
1st law of Human Relations: People act... or fail to act... largely to enhance their own egos.
The quickest way to improve your dealings with people is to begin giving away this wealth you possess (the ability to make others feel important). Give it away indiscriminately.
Courtesy and politeness are merely ways in which we acknowledge the importance of the other person. We need to feel that other people recognize and acknowledge our importance.
Our feelings about ourselves are, to a large part, reflections of the feelings other people seem to have about us.
You must recognize the other person.
Principles causes of dissatisfaction among employees are:
1. Failure to give credit for suggestions.
2. Failure to correct grievances.
3. Failure to encourage.
4. Criticizing employees in front of others.
5. Failure to ask employees their opinions.
6. Failure to inform employees of their progress.
7. Favoritism.
Four ways to make others feel important:
1. Think other people ARE important.
2. Notice people. When you are dealing with a group, try to acknowledge everyone in the group.
3. Don't compete with people. If you want to make a good impression on others, the most effective way is to let them know that you are impressed by them.
4. Know when to correct others. Does it make any real difference whether they are right or wrong? Don't try to win all the little battles.
Each of us i consistently influencing and controlling the actions and attitudes of those with whom we come in contact.
You have to have the attitude you want others to express. People react and respond in a like manner to the attitude and action expressed by others.
When you smile, they smile. When you find yourself in an explosive situation lower the tone of your voice and keep it soft.
Enthusiasm is cathing. You can never sell anything to anyone until you are sold on it yourself.
Confidence breeds confidence. You can give people confidence in you by acting confidently. By acting with supreme confidence, as if he expected the army to take commands from him, the soldiers marched back behind him.
Put some magnetism in your personality.
1. Watch your walk; your physical actions express your mental attitude. A confident person steps out boldly. Their shoulders are back, their eyes are looking out and up to a goal.
2. The firm handshake with just a little squeeze.
3. Moderate your tone of voice. We express ourselves through our voices more than in any other manner.
4. Use the magic switch of a smile. A real, sincere smile turns on a friendly feeling in others.
The only way to make people do better. Winston Churchill: "I have found that the best way to get another to acquire a virtue is to impute it to them." Let others know that they can be trusted and they will be trustworthy.
Begin today to develop an enthusiastic, confident attitude and manner. Speak out. Watch your posture. Hold your head up. Walk with a confident step as though you had somewhere important to go.
Creating a good impression. Start a conversation on the same note on which you want it to end. They will act out their role in the stage setting that you create. Every time you have dealings with others, you are setting a stage. "What do I really want from this? What mood should prevail?" Then create the tone that will set the stage. The very first impression we give is apt to be a lasting impression.
Don't knock the competition.
Put others in a "yes" mood by creating a positive and affirmative atmosphere. Post questions that set up the answer; "I believe you like this, don't you?" Nod your head affirmatively.
Calmly assume that others will do what you want. Sound the keynote for the entire theme when you begin. Don't try too hard to impress; let others know that they are making a good impression.
Attract people with Acceptance, Approval and Appreciation.
1. Acceptance. Accept people as they are; allow them to be themselves. Those who accept and like people, and accept them just as they are, have the most influence in changing others' behaviour for the better.
2. Approval. Approval mean more than just tolerating faults, but also find something we can like about them. Seek things out; praise.
3. Appreciation. Emphasize their value in your mind.
a. Don't keep people waiting.
2. If there is someone you cannot see i
One thing successful people have in common is skill in using words.
Stop trying to be perfect.
Small talk isn't supposed to be brilliant. Everyone is trite; everyone engages in small talk that doesn't say anything clever or significant. Small talk is necessary to get the wheels of conversation turning. Realizing this, and not being afraid of being dull, will enable you to start a conversation even with a perfect stranger.
Warm up your subject.
Get people talking about themselves. If you can stimulate others to talk, you will acquire a reputation as a good conversationalist.
Ask questions to interest others. Keep the conversation steered to the other person's interests by asking the questions: Why? Where? How?
Talk about yourself when you are invited and asked. Talk a little about yourself, but don't overdo it. Another time when it is correct to bring yourself into the conversation is when you can tell the other person something about yourself that will tie into something they have said. "I agree with you; I like that too". We like people who agree with us and dislike people who disagree. Always seek out points on which you can agree.
Use happy talk. Be positive, not pessimistic.
Overcome the temptation to tease and be sarcastic. They are both aimed at the self-esteem of others, and anything that threatens self-esteem is dangerous business.
Listening. To be able to listen to others in a sympathetic and understanding manner is perhaps the most effective mechanism in the world for getting along with people and tying up their friendship for good.
Listening makes you clever. Listen and pay attention to what *they* have to say.
People will tell you what they want it if you'll listen. You must continually make appropriate responses. Good human relations is two-way communication: give and take; action and response.
Too much talk gives you away. Successful people encourage others to talk - and keep on talking - while keeping their own mouths shit.
Listening helps overcome self-consciousness. Listening carefully gets your focus of attention off yourself.
You must listen carefully, sympathetically and patiently.
7 Practices of Listening:
1. Look at the person who is talking.
2. Appear deeply interested.
3. Lean towards the person.
4. Ask questions.
5. Don't interrupt; instead ask for more.
6. Stick to the speaker's subject.
7,. Use the speaker's words to get your point across.
Getting people to agree.
The only way to win an argument is to get others to change their minds.
Low pressure is the secret. You must learn to work *with* human nature rather than against it. A man convinced against his will is of the same opinion still. There is only one way to get an idea accepted by the subconscious: by suggestion. Try to slip an idea into someone's subconscious more or less unnoticed.
Rules for winning arguments:
1. Allow other to state their case. Don't interrupt; remember to listen. Until they have said their piece, they are not tuned to listen to your ideas. Listen to theirs first.
2. Pause before you answer. Pause slightly before answering.
3. Don't insist on winning 100%. Always concede something.
4. State your case moderately and accurately. Calmly stated facts are the most effective.
5. Speak through third parties. The argument is more convincing if disinterested third parties describe events.
6. Allow others to save face. Leave the door open so that others can escape from their previous position without losing face. "I felt the same way about it at first, until I ran across this information which changed the picture."
Giving Praise
Praise releases energy. Praise gives us new energy and new life. People everywhere are hungry for praise and appreciation.
Give sincere praise to someone each day.
Be generous with kind statements.
1. Thanks should be sincere.
2. Don't mumble it; speak up.
3. Thank people by name.
4. Look people when you thank them.
5. Work at thanking people.
6. Thank people when they least expect it.
7. Praise the act or the attribute rather than the person.
No one is perfect. There is good in everyone.
Criticising others without offending them.
1. Criticism must be made in absolute privacy.
2. Preface criticism with a kind word or compliment.
3. Make the criticism impersonal; criticize the act, not the person.
4. Supply the answer.
5. Ask for cooperation; don't demand it.
6. One criticism to an offense.
7. Finish in a friendly fashion. "I know I can count on you."
September 19, 2024
Keep reading and rereading this book. It will solve most of your worries.
February 7, 2020
Title - The Art Of Dealing With People
Author - Les Giblin
Pages - 57
Genre - Self Improvement/Development
Price - ₹95 (MRP)
Publisher - Embassy Books
Date Published - 1st January 2001
Format - Paperback
QOTD - There Is A Grace Of Kind Listening, As Well As A Grace Of Kind Speaking - Fredrick William Faber ❤
🔹
The title itself is a answer to this book. It is actually an Art to deal with people as each and everyone of us are unique and different. So at times we get stuck on how to talk or start a conversation, or to know about the other person, how to stay in control while speaking, this book answers each and every question a person has. If you ask me to describe this book in 3 words I will say Short, Simple, Powerful. This book is an answer to all the questions we ask ourselves when it is about dealing with people or to understand human nature. The Author has given good examples and explained the human psychology in a very simple manner. We should never understand estimate ourselves or the other person. Though I disagreed at one point where the Author explains to satisfy the ego of other person in a way to appreciate them, to acknowledge them, the problem these days is that if you do people start taking advantage of you and they think you are stupid but how to understand the human behaviour and nature this book explains everything. What I really loved about this book is that it is to the point, and not dragged or stretched. The most engrossing part of the book was the points and explained parts such as listening, communication, attitude, acceptance and lots more. You won't feel bored and till the end it will grab your attention. In conclusion I really liked it and I'm future wherever I need motivation or to understand human behaviour I will surly read it again. Recommended to everyone who need motivation and want to know The Art Of Dealing With People ☺❤
🔹
Author - Les Giblin
Pages - 57
Genre - Self Improvement/Development
Price - ₹95 (MRP)
Publisher - Embassy Books
Date Published - 1st January 2001
Format - Paperback
QOTD - There Is A Grace Of Kind Listening, As Well As A Grace Of Kind Speaking - Fredrick William Faber ❤
🔹
The title itself is a answer to this book. It is actually an Art to deal with people as each and everyone of us are unique and different. So at times we get stuck on how to talk or start a conversation, or to know about the other person, how to stay in control while speaking, this book answers each and every question a person has. If you ask me to describe this book in 3 words I will say Short, Simple, Powerful. This book is an answer to all the questions we ask ourselves when it is about dealing with people or to understand human nature. The Author has given good examples and explained the human psychology in a very simple manner. We should never understand estimate ourselves or the other person. Though I disagreed at one point where the Author explains to satisfy the ego of other person in a way to appreciate them, to acknowledge them, the problem these days is that if you do people start taking advantage of you and they think you are stupid but how to understand the human behaviour and nature this book explains everything. What I really loved about this book is that it is to the point, and not dragged or stretched. The most engrossing part of the book was the points and explained parts such as listening, communication, attitude, acceptance and lots more. You won't feel bored and till the end it will grab your attention. In conclusion I really liked it and I'm future wherever I need motivation or to understand human behaviour I will surly read it again. Recommended to everyone who need motivation and want to know The Art Of Dealing With People ☺❤
🔹
September 23, 2015
Writer has precisely talked only about the points we need to keep in mind, no extra crap to just make the book bigger.
July 30, 2024
well hello there! i completely forgot that this is a non-fiction book so i am not legible for writing an entire review on its basis. woohoo! less for me to write ig
ˏˋ°•⁀➷ 3⭐
i honestly have no idea how to review non-fiction books, seeing as i have read only one other besides this one. but okay. my review, all in all:
- this really does give u tips on how to deal with people
- but there's a difference between "telling" and "telling how to" and this book has more of the telling
- it talks a lot about human ego, but what can i say - it's totally valid
- many interesting points in this, but it's hard to known how to implement these tips in daily life
- "remember, it takes only one small spark to set off an explosion. and the little things you do and say can set off a chain reaction.
- "begin today to develop an enthusiastic, confident attitude and manner. speak out. watch your posture. hold your head up. walk with a confident step as though you had somewhere important to go."
now, i better go skitter off and write the more overwhelming reviews! until we meet again...
༶•┈┈୨ pre-review ୧┈┈•༶｡
sigh another review to add to my list...
ˏˋ°•⁀➷ 3⭐
i honestly have no idea how to review non-fiction books, seeing as i have read only one other besides this one. but okay. my review, all in all:
- this really does give u tips on how to deal with people
- but there's a difference between "telling" and "telling how to" and this book has more of the telling
- it talks a lot about human ego, but what can i say - it's totally valid
- many interesting points in this, but it's hard to known how to implement these tips in daily life
- "remember, it takes only one small spark to set off an explosion. and the little things you do and say can set off a chain reaction.
- "begin today to develop an enthusiastic, confident attitude and manner. speak out. watch your posture. hold your head up. walk with a confident step as though you had somewhere important to go."
now, i better go skitter off and write the more overwhelming reviews! until we meet again...
༶•┈┈୨ pre-review ୧┈┈•༶｡
sigh another review to add to my list...
August 31, 2025
Nagyon bevezető szinten és lényegre törően beszél ez a rövid írás az emberi kapcsolatokról. Engem mostanában kezdett érdekelni ez a téma, jövendőbeli tanárként rengeteg emberrel kell majd kapcsolódnom a munkám során az életemben. Azt gondolom, hogy nem részletes eléggé ez a könyv, ám bevezetésnek tökéletes volt, és még így is voltak benne olyan dolgok, amik persze logikusak, de jó volt kiemelve hallani, hogy ha ezeket teszem, sikeresebbek lehetnek a kapcsolataim az emberekkel.
May 7, 2020
A "to the point", short and very good read about Dealing with People contains very appropriate material.
January 15, 2024
Good book. Easy to read straight to the point and served its purpose. Oftentimes I finish a book and know I learned something but unsure if I learned what the book promised to teach me, in this I did! I learned a lot in a quick easy to read book. My only gripe is there was one part in which I wish he would have clarified, otherwise, I highly recommend.
July 16, 2024
This book is a refreshing read in the realm of non-fiction. The author’s ability to deliver key points succinctly and clearly is truly commendable. In an age where many books tend to over-elaborate, this book stands out by getting straight to the point without any unnecessary stretching of ideas. Must read
May 17, 2020
The book is short and crisp. Loved the Human Ego part in the book most.
November 30, 2023
Simple but solid. Rereadable. Practical.
October 18, 2024
This book was a crash-course in how to have great relationships for me! One to revisit again and again!
October 24, 2015
Πραγματικά τολμώ να πω ότι το συγκεκριμένο βιβλίο αποτελεί την επιτομή της ανθρώπινης επικοινωνίας.
Για κάθε παραγραφούλα έχει χυθεί τόνος μελάνης για να μπορέσουν οι άνθρωποι να εντοπίσουν και να εμπεδώσουν τα "αυτονόητα" της ανθρώπινης επικοινωνίας. Ο Les Giblin με πολύ απλό και εύληπτο τρόπο συγκεντρώνει όλα τα βασικά σε ένα σύντομο βιβλίο που είναι ιδανικό σημείο αναφοράς για τους έμπειρους γνώστες αλλά και εξαιρετικό σημείο αφετηρίας για τους αρχάριους στο χώρο της επικοινωνίας και της αυτοβελτίωσης.
Πιο καλογραμμένο από το κλασσικό Επιδεξιότητα με τους ανθρώπους και σίγουρα πιο καλομεταφρασμένο με την εγγύηση που προσφέρει ο Σάκης Σεραφείμ.
Για κάθε παραγραφούλα έχει χυθεί τόνος μελάνης για να μπορέσουν οι άνθρωποι να εντοπίσουν και να εμπεδώσουν τα "αυτονόητα" της ανθρώπινης επικοινωνίας. Ο Les Giblin με πολύ απλό και εύληπτο τρόπο συγκεντρώνει όλα τα βασικά σε ένα σύντομο βιβλίο που είναι ιδανικό σημείο αναφοράς για τους έμπειρους γνώστες αλλά και εξαιρετικό σημείο αφετηρίας για τους αρχάριους στο χώρο της επικοινωνίας και της αυτοβελτίωσης.
Πιο καλογραμμένο από το κλασσικό Επιδεξιότητα με τους ανθρώπους και σίγουρα πιο καλομεταφρασμένο με την εγγύηση που προσφέρει ο Σάκης Σεραφείμ.
January 2, 2025
"The Art of Dealing with People" by Les Giblin is a practical guide offering timeless insights on effective interpersonal communication. Giblin's straightforward approach and real-life examples make it accessible for readers seeking to improve their social skills. The book emphasizes the importance of empathy, active listening, and positive communication to build strong relationships. While some concepts may seem common, Giblin's clarity and practical tips provide a refreshing perspective. Whether in personal or professional settings, this paperback serves as a valuable resource for anyone aiming to enhance their people skills, fostering meaningful connections and successful interactions.
December 8, 2017
Baca buku ini karena di kantor mau ngadain book talk dan buku ini yang dipilih. Tapi sebagai orang yang amat sangat jarang baca buku nonfiksi, gue lumayan menikmati dan suka dengan hal-hal yang buku ini ajarkan. Gimana seharusnya kita bersikap, gimana cara kita menghadapi orang baru atau membaca karakter orang lain. Oh ya, salah satu senior di kantor juga rekomendasiin banget buku ini, makasih ya Buu jadi baca buku ini juga deh.
January 31, 2019
Excellent
In fact this book is a summary of another book "how to have confidence & power" by the same author. That book is also very practical and comprehensive. But this is is a nice summary of that. To be very true, how to have confidence and power is a better version for someone who really want a change.
In fact this book is a summary of another book "how to have confidence & power" by the same author. That book is also very practical and comprehensive. But this is is a nice summary of that. To be very true, how to have confidence and power is a better version for someone who really want a change.
March 28, 2018
This is must read book and should be read many time to make the lessons mentioned in this book as ur second nature.
This is must read book and should be read many time to make the lessons mentioned in this book as ur second nature.
This is must read book and should be read many time to make the lessons mentioned in this book as ur second nature.
August 28, 2021
a lot of this is common knowledge if you really sit down to think about it, but i think it’s worded so well that it helps a lot and changes your perspective on a lot of things; it has definitely been helpful and i enjoyed reading this a lot :)
November 10, 2016
a good book, neat and precise about understanding people around you
April 9, 2021
I felt like it's a short version of how to win friends and influence people.
January 11, 2021
• Judul : The Art of Dealing with People
• Penulis : Les Giblin
• Penerjemah : Paulus Herlambang
• Penyunting : Mulyono
• Penerbit : Gramedia Pustaka Utama
• Terbit : Cetakan keenambelas, Juni 2019
• Harga : Rp 55.000
• Tebal : 128 halaman
• Ukuran : 11 × 18 cm
• Cover : Softcover
• ISBN : 9786020321974
Sebagai makhluk sosial manusia membutuhkan interaksi dengan orang lain. Manusia tidak dapat hidup sendirian. Menurut penelitian pun kemampuan kita dalam bersosialisasi dan membina hubungan menjadi indikator untuk meraih kesuksesan dan kebahagiaan. Jika kita hanya mengandalkan kecerdasan dan bakat belaka tanpa mampu membangun hubungan sosial sukses dan bahagia akan sulit diraih. Oleh karena itu The Art of Dealing with People akan menjadi buku yang tepat untuk mengembangkan kemampuan dalam membina hubungan. Bagaimana sebagai manusia kita sering kali memiliki naluri untuk memikirkan diri sendiri. Maka dari itu kita kerap lupa dengan orang-orang sekitar karena terlalu fokus pada diri sendiri. Inilah problem utama kita dalam membina hubungan sosial. Ego kita selalu menang di saat kita sedang berinteraksi dengan orang lain. Kita selalu membicarakan kehidupan diri sendiri tanpa mau mendengarkan kehidupan orang lain. Buku ini akan menjadi solusi yang pasti bagaimana dan apa yang seharusnya kita lakukan dalam membina hubungan antar-sesama manusia.
The Art of Dealing with People akan menjadi buku panduan yang praktis dan minimalis dalam membantu kita untuk membina relasi. Banyak sekali ilmu dan pelajaran penting yang akan kita dapatkan di dalamnya. Les Giblin sendiri telah melakukan riset dan seminar yang menjadi bukti nyata akan manfaat dari buku ini. The Art of Dealing with People terbagi menjadi sebelas bagian. Masing-masing bagian akan membahas materi yang dapat kita aplikasikan di kehidupan sehari-hari. Sebelas bagian tersebut adalah: Berpikir Kreatif tentang Hubungan Manusia; Memahami Ego Manusia; Pentingnya Membuat Orang Lain Meras Penting; Mengendalikan Tindakan dan Sikap Orang Lain; Menciptakan Kesan yang Baik; Menarik Orang dengan Penerimaan, Persetujuan, dan Apresiasi; Belajar Berkomunikasi secara Efektif; Mendengarkan; Membuat Orang Sependapat; Memberi Pujian; dan Mengkritik Orang Lain Tanpa Menyakiti Hati Mereka.
Pembahasan yang menarik dari buku ini salah satunya adalah Memahami Ego Manusia. Bagaimana kita sebagai manusia merupakan makhluk yang egois. Naluri yang diwariskan oleh nenek moyang kita adalah mementingkan diri sendiri. Kita akan merasa terancam dan takut jika ego kita diserang. Kita cenderung ingin merasa penting dan diakui oleh orang lain. Ketertarikan kita lebih banyak pada diri sendiri ketimbang hal lain. Validasi dari orang lain teramat penting bagi ego kita agar kita dapat percaya kepada diri sendiri. Maka dari itu hal pertama yang harus kita lakukan adalah memberi makan "ego" kita. Caranya dengan memahami kecenderungan sifat orang lain yang kerap membicarakan diri mereka sendiri. Kita hanya perlu mendukung atau mendorong orang lain agar terus membicarakan diri mereka. Setelah mereka kenyang dengan ego yang kita beri makan, secara otomatis mereka akan mulai tertarik pada kita dan menganggap kita orang yang cerdas serta menyenangkan. Dengan cara ini kita dapat menjalin relasi yang kuat dan cerdas tanpa memandang ego orang lain sebagai sesuatu yang buruk.
Satu lagi pembahasan menarik yang dibahas dalam buku ini adalah Mendengarkan. Kita lebih sering ingin didengarkan dari pada mendengarkan. Kembali lagi ke pembahasan sebelumnya soal ego kita lebih suka membicarakan diri sendiri ketimbang mendengarkan orang lain. Padahal jika kita lebih banyak diam dan mendengarkan akan ada berbagai keuntungan yang bisa kita dapatkan dalam membina hubungan sosial. Dengan mendengarkan orang lain kita secara tidak langsung bersikap peduli terhadap mereka. Oleh karenanya mereka akan merasa sangat dihargai dan akan menghargai kita. Selain mendengarkan dengan minat yang sungguh-sungguh kita pun harus turut memancing mereka berbicara lebih jauh agar pembicaraan yang mereka sampaikan akan terasa menarik. Melalui kemampuan mendengarkan kita juga akan dianggap sebagai pribadi yang lebih cerdas dan menyenangkan. Kemampuan mendengarkan memang terasa lebih sulit dari pada kemampuan berbicara. Tapi, percayalah kita dapat mengasahnya jika membiasakan diri.
Secara keseluruhan The Art of Dealing with People adalah buku saku yang pas untuk dibawa dan dipelajari tentang bagaimana menjalin interakasi sosial. Buku ini dikemas dengan format yang minimalis, sederhana, dan tipis. Hanya dengan sekali duduk kita dapat menyerap ikhtisar dalam buku ini. Layout yang ditampilkan buku ini pun menarik. Di mana di beberapa halamannya disertai benberapa ilustrasi. Warna tinta biru dalam tulisannya pun menambah kesan santai dan menyenangkan saat membacanya. Setiap materi dibahas to the point---langsung pada intinya. Namun, meskipun tanpa ada basa-basi terlebih dahulu justru mengesankan isi bukunya yang ringkas, lugas, dan kuat. Sayangnya tidak adanya contoh kasusnya tidak terlalu memadai. Selain itu terjemahannya sedikit kurang luwes. Meskipun materi yang disampaikan oleh Les Giblin di dalam buku ini bukanlah hal yang baru, tapi masih tetap membantu untuk meningkatkan kemampuan kita dalam menghadapi interaksi sosial. Buku tipis nan manis yang dapat dibaca oleh siapapun dan dimanapun.
• Penulis : Les Giblin
• Penerjemah : Paulus Herlambang
• Penyunting : Mulyono
• Penerbit : Gramedia Pustaka Utama
• Terbit : Cetakan keenambelas, Juni 2019
• Harga : Rp 55.000
• Tebal : 128 halaman
• Ukuran : 11 × 18 cm
• Cover : Softcover
• ISBN : 9786020321974
Sebagai makhluk sosial manusia membutuhkan interaksi dengan orang lain. Manusia tidak dapat hidup sendirian. Menurut penelitian pun kemampuan kita dalam bersosialisasi dan membina hubungan menjadi indikator untuk meraih kesuksesan dan kebahagiaan. Jika kita hanya mengandalkan kecerdasan dan bakat belaka tanpa mampu membangun hubungan sosial sukses dan bahagia akan sulit diraih. Oleh karena itu The Art of Dealing with People akan menjadi buku yang tepat untuk mengembangkan kemampuan dalam membina hubungan. Bagaimana sebagai manusia kita sering kali memiliki naluri untuk memikirkan diri sendiri. Maka dari itu kita kerap lupa dengan orang-orang sekitar karena terlalu fokus pada diri sendiri. Inilah problem utama kita dalam membina hubungan sosial. Ego kita selalu menang di saat kita sedang berinteraksi dengan orang lain. Kita selalu membicarakan kehidupan diri sendiri tanpa mau mendengarkan kehidupan orang lain. Buku ini akan menjadi solusi yang pasti bagaimana dan apa yang seharusnya kita lakukan dalam membina hubungan antar-sesama manusia.
The Art of Dealing with People akan menjadi buku panduan yang praktis dan minimalis dalam membantu kita untuk membina relasi. Banyak sekali ilmu dan pelajaran penting yang akan kita dapatkan di dalamnya. Les Giblin sendiri telah melakukan riset dan seminar yang menjadi bukti nyata akan manfaat dari buku ini. The Art of Dealing with People terbagi menjadi sebelas bagian. Masing-masing bagian akan membahas materi yang dapat kita aplikasikan di kehidupan sehari-hari. Sebelas bagian tersebut adalah: Berpikir Kreatif tentang Hubungan Manusia; Memahami Ego Manusia; Pentingnya Membuat Orang Lain Meras Penting; Mengendalikan Tindakan dan Sikap Orang Lain; Menciptakan Kesan yang Baik; Menarik Orang dengan Penerimaan, Persetujuan, dan Apresiasi; Belajar Berkomunikasi secara Efektif; Mendengarkan; Membuat Orang Sependapat; Memberi Pujian; dan Mengkritik Orang Lain Tanpa Menyakiti Hati Mereka.
Pembahasan yang menarik dari buku ini salah satunya adalah Memahami Ego Manusia. Bagaimana kita sebagai manusia merupakan makhluk yang egois. Naluri yang diwariskan oleh nenek moyang kita adalah mementingkan diri sendiri. Kita akan merasa terancam dan takut jika ego kita diserang. Kita cenderung ingin merasa penting dan diakui oleh orang lain. Ketertarikan kita lebih banyak pada diri sendiri ketimbang hal lain. Validasi dari orang lain teramat penting bagi ego kita agar kita dapat percaya kepada diri sendiri. Maka dari itu hal pertama yang harus kita lakukan adalah memberi makan "ego" kita. Caranya dengan memahami kecenderungan sifat orang lain yang kerap membicarakan diri mereka sendiri. Kita hanya perlu mendukung atau mendorong orang lain agar terus membicarakan diri mereka. Setelah mereka kenyang dengan ego yang kita beri makan, secara otomatis mereka akan mulai tertarik pada kita dan menganggap kita orang yang cerdas serta menyenangkan. Dengan cara ini kita dapat menjalin relasi yang kuat dan cerdas tanpa memandang ego orang lain sebagai sesuatu yang buruk.
Satu lagi pembahasan menarik yang dibahas dalam buku ini adalah Mendengarkan. Kita lebih sering ingin didengarkan dari pada mendengarkan. Kembali lagi ke pembahasan sebelumnya soal ego kita lebih suka membicarakan diri sendiri ketimbang mendengarkan orang lain. Padahal jika kita lebih banyak diam dan mendengarkan akan ada berbagai keuntungan yang bisa kita dapatkan dalam membina hubungan sosial. Dengan mendengarkan orang lain kita secara tidak langsung bersikap peduli terhadap mereka. Oleh karenanya mereka akan merasa sangat dihargai dan akan menghargai kita. Selain mendengarkan dengan minat yang sungguh-sungguh kita pun harus turut memancing mereka berbicara lebih jauh agar pembicaraan yang mereka sampaikan akan terasa menarik. Melalui kemampuan mendengarkan kita juga akan dianggap sebagai pribadi yang lebih cerdas dan menyenangkan. Kemampuan mendengarkan memang terasa lebih sulit dari pada kemampuan berbicara. Tapi, percayalah kita dapat mengasahnya jika membiasakan diri.
Secara keseluruhan The Art of Dealing with People adalah buku saku yang pas untuk dibawa dan dipelajari tentang bagaimana menjalin interakasi sosial. Buku ini dikemas dengan format yang minimalis, sederhana, dan tipis. Hanya dengan sekali duduk kita dapat menyerap ikhtisar dalam buku ini. Layout yang ditampilkan buku ini pun menarik. Di mana di beberapa halamannya disertai benberapa ilustrasi. Warna tinta biru dalam tulisannya pun menambah kesan santai dan menyenangkan saat membacanya. Setiap materi dibahas to the point---langsung pada intinya. Namun, meskipun tanpa ada basa-basi terlebih dahulu justru mengesankan isi bukunya yang ringkas, lugas, dan kuat. Sayangnya tidak adanya contoh kasusnya tidak terlalu memadai. Selain itu terjemahannya sedikit kurang luwes. Meskipun materi yang disampaikan oleh Les Giblin di dalam buku ini bukanlah hal yang baru, tapi masih tetap membantu untuk meningkatkan kemampuan kita dalam menghadapi interaksi sosial. Buku tipis nan manis yang dapat dibaca oleh siapapun dan dimanapun.
January 1, 2019
What is the one quality that all successful people have in common? They have mastered the art of dealing with people! Let this book show you how to:
Achieve your goals
Handle the human ego
Become a master conversationalist
Make others feel good about themselves
And much more!
Skill with people is the one essential ingredient for success and happiness at home and in business. "The Art of Dealing With People" gives you the skills to take your people skills to a level that you never thought possible!
Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.
As far as basic principles are concerned, people are all the same. Yet each individual person you meet is different. If you attempted to learn some gimmick to deal successfully with each separate individual you met, you would be face with a hopeless task.
Influencing people is an art, not a gimmick. When you apply gimmicks in a superficial, mechanical manner, you go through the same motions as the person who "has a way," but it doesn't work for you.
The purpose of this book is to give you knowledge based upon an understanding of human nature: why people act the way they do. The methods presented in this book have been tested on thousands of people who have attended my human relations seminars. They are not just my pet ideas of how you should deal with people, but ideas that have stood the test of how you must deal with people. That is, if you want to get along with them and get what you want at the same time.
Yes, we all want success and happiness. And the day is long past, if it ever existed, when you could achieve these goals by forcing people to give you what you want. And begging is no better, for no one has respect for, or any desire to help, the person who constantly kowtows and literally goes around with his hand out, begging other people to like him.
The one successful way to get the things you want from life is to acquire skill in dealing with people. Read on and you will learn how.
Achieve your goals
Handle the human ego
Become a master conversationalist
Make others feel good about themselves
And much more!
Skill with people is the one essential ingredient for success and happiness at home and in business. "The Art of Dealing With People" gives you the skills to take your people skills to a level that you never thought possible!
Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.
As far as basic principles are concerned, people are all the same. Yet each individual person you meet is different. If you attempted to learn some gimmick to deal successfully with each separate individual you met, you would be face with a hopeless task.
Influencing people is an art, not a gimmick. When you apply gimmicks in a superficial, mechanical manner, you go through the same motions as the person who "has a way," but it doesn't work for you.
The purpose of this book is to give you knowledge based upon an understanding of human nature: why people act the way they do. The methods presented in this book have been tested on thousands of people who have attended my human relations seminars. They are not just my pet ideas of how you should deal with people, but ideas that have stood the test of how you must deal with people. That is, if you want to get along with them and get what you want at the same time.
Yes, we all want success and happiness. And the day is long past, if it ever existed, when you could achieve these goals by forcing people to give you what you want. And begging is no better, for no one has respect for, or any desire to help, the person who constantly kowtows and literally goes around with his hand out, begging other people to like him.
The one successful way to get the things you want from life is to acquire skill in dealing with people. Read on and you will learn how.
June 18, 2023
I do not like how he presents ego. I understand we all have ego, that does not mean you would enjoy around an egotist. He says if someone has low self esteem and he puts you down, feed his ego. That's very toxic advice to deal with toxic people.
The statement,
I like the mindset of small talk that it does not have to be perfect. The chapter on Attracting others is excellent.
Here it says, "The only way to win an argument is to get others to change their mind." This is in stark contrast with the statement in How to Win Friends and Influence People. Key points for listening and persuasions are presented.
I do not agree with the point, "Pause too long and you give the impression that you are hesitant or evasive." Sometimes you needs some time to think about it.
Chapter X: Giving Praise and Chapter XI: Criticizing Others Without Offending Them is from How to Win Friends and Influence People
The statement,
No one can maintain their dignity and worth if everyone he meets treats him as if he were worthless., is wrong and you should not base your self worth based on how other people treats you. It will be difficult but you should have the knowledge of it.
I like the mindset of small talk that it does not have to be perfect. The chapter on Attracting others is excellent.
Here it says, "The only way to win an argument is to get others to change their mind." This is in stark contrast with the statement in How to Win Friends and Influence People. Key points for listening and persuasions are presented.
I do not agree with the point, "Pause too long and you give the impression that you are hesitant or evasive." Sometimes you needs some time to think about it.
Chapter X: Giving Praise and Chapter XI: Criticizing Others Without Offending Them is from How to Win Friends and Influence People
April 29, 2024
Ternyata menjadi menarik itu simpel ya, seperti yang dicontohkan dalam buku ini: Bila seseorang berkata, “Saya punya tempat tinggal kecil seluas 2 hektar di daerah asal saya di Indiana”. Anda jangan langsung mengatakan “Saya punya 50 hektar di Texas.” Namun bertanyalah: “Dimana di Indiana? Sudah berapa lama anda memilikinya?”
Pertanyaan ini dan pertanyaan lain semacamnya, akan menambah reputasi anda sebagai salah seorang paling menarik yang pernah dikenal oleh teman anda.
Sebagai manusia, wajar bila kita tergoda untuk berbicara tentang diri sendiri. Kita ingin bersinar, ingin mengesankan orang lain, ingin diakui. Namun kita akan mendapat nilai lebih tinggi di mata orang lain bila kita mengalihkan topik menjadi tentang mereka.
Jangan seperti penulis naskah yang setelah berbicara tentang diri sendiri dan hasil karyanya selama lebih dari dua jam, berpaling kepada temannya dan berkata: “Sudah cukup tentang saya. Mari kita berbicara tentang anda.. bagaimana pendapat anda tentang naskah saya?”😅
Buku self-improvement yang ringkas padat ini tanpa basa basi langsung pada pokok permasalahan tentang bagaimana belajar berkomunikasi secara efektif, memahami ego manusia, mengendalikan tindakan dan sikap orang lain, menarik orang dengan penerimaan, persetujuan dan apresiasi, mendengarkan, memberi pujian yang tulus, hingga tips mengkritik orang lain tanpa menyakiti hati mereka.
Les Giblin, The Art of Dealing with People: Seni Membina Hubungan untuk Meraih Sukses dan Bahagia, cet. ke-18, Oktober 2023, Penerbit Gramedia Pustaka Utama.
Pertanyaan ini dan pertanyaan lain semacamnya, akan menambah reputasi anda sebagai salah seorang paling menarik yang pernah dikenal oleh teman anda.
Sebagai manusia, wajar bila kita tergoda untuk berbicara tentang diri sendiri. Kita ingin bersinar, ingin mengesankan orang lain, ingin diakui. Namun kita akan mendapat nilai lebih tinggi di mata orang lain bila kita mengalihkan topik menjadi tentang mereka.
Jangan seperti penulis naskah yang setelah berbicara tentang diri sendiri dan hasil karyanya selama lebih dari dua jam, berpaling kepada temannya dan berkata: “Sudah cukup tentang saya. Mari kita berbicara tentang anda.. bagaimana pendapat anda tentang naskah saya?”😅
Buku self-improvement yang ringkas padat ini tanpa basa basi langsung pada pokok permasalahan tentang bagaimana belajar berkomunikasi secara efektif, memahami ego manusia, mengendalikan tindakan dan sikap orang lain, menarik orang dengan penerimaan, persetujuan dan apresiasi, mendengarkan, memberi pujian yang tulus, hingga tips mengkritik orang lain tanpa menyakiti hati mereka.
Les Giblin, The Art of Dealing with People: Seni Membina Hubungan untuk Meraih Sukses dan Bahagia, cet. ke-18, Oktober 2023, Penerbit Gramedia Pustaka Utama.
November 7, 2021
Sebagai orang yang nggak jago bernegosiasi, saya sangat tertarik untuk baca buku ini. Bukunya tipis, ukurannya sebesar dompet belanja saya, tapi isinya bagus.
Salah satu bahasan yg menurut saya mudah dipahami adalah bagaimana berkomunikasi dengan cara menaikkan harga diri lawan bicara. Konsep "harga diri" yg dipakai di sini sama dengan konsep yg dipakai dalam buku "How to respect myself"-nya salah satu penulis dari Korsel. Harga diri lawan bicara perlu "diperlakukan" dengan baik bila kita ingin mendapatkan respon positif darinya.
Ada banyak pesan yg bisa dikutip dari buku ini, salah satunya saya tuliskan di sini:
"Ada dosa mematikan dalam hubungan antar-manusia yg harus Anda hindari. Manusia sejak lahir mempunyai pembawaan mementingkan diri sendiri; mereka pertama, terakhir, dan selalu memperhatikan diri sendiri." (Hal.75)
Akhir kata, buku mini ini cocok untuk mengupgrade kemampuan diri berkomunikasi dengan orang lain untuk meraih tujuan tertentu.
Salah satu bahasan yg menurut saya mudah dipahami adalah bagaimana berkomunikasi dengan cara menaikkan harga diri lawan bicara. Konsep "harga diri" yg dipakai di sini sama dengan konsep yg dipakai dalam buku "How to respect myself"-nya salah satu penulis dari Korsel. Harga diri lawan bicara perlu "diperlakukan" dengan baik bila kita ingin mendapatkan respon positif darinya.
Ada banyak pesan yg bisa dikutip dari buku ini, salah satunya saya tuliskan di sini:
"Ada dosa mematikan dalam hubungan antar-manusia yg harus Anda hindari. Manusia sejak lahir mempunyai pembawaan mementingkan diri sendiri; mereka pertama, terakhir, dan selalu memperhatikan diri sendiri." (Hal.75)
Akhir kata, buku mini ini cocok untuk mengupgrade kemampuan diri berkomunikasi dengan orang lain untuk meraih tujuan tertentu.
March 18, 2020
Buku ini tipis, ukurannya sekitar A6, tapi isinya padet banget, ga pakai bertele-tele. aku dah baca ini 3 kali dan cukup membantu saat aku udah ga tau lagi gimana caranya ngomong sama orang. karena aku kan sebenernya ga pandai bergaul, jadi buku ini cukup jadi pedoman buat aku agar bisa berhubungan dengan orang lain. Dalam segi bisnis juga ini sangat membantu, apalagi kalau orangnya berprofesi sebagai sales. ilmu mengobrol yang diajarkan disini mirip-mirip dengan yang di ajarkan para senior salesman untuk mendapatkan hati para konsumen.
April 14, 2020
Memiliki hubungan yang baik dengan orang lain merupakan salah satu hal yang penting bagi kita sebagai manusia untuk bisa bekerja sama dengan orang lain.
Buku ini mengajarkan berbagai hal seperti memahami ego manusia, pentingnya membuat orang lain merasa penting, belajar berkomunikasi secara efektif, membuat orang sependapat, dan masih banyak lagi.
Ada banyak hal yang bisa di pelajari dari buku ini, tipis tapi punya banyak pelajaran penting. Seperti sebuah ringkasan yang sangat banyak dan di ringkas dalam buku yang sederhana ini agar dapat dipahami orang banyak.
Buku ini mengajarkan berbagai hal seperti memahami ego manusia, pentingnya membuat orang lain merasa penting, belajar berkomunikasi secara efektif, membuat orang sependapat, dan masih banyak lagi.
Ada banyak hal yang bisa di pelajari dari buku ini, tipis tapi punya banyak pelajaran penting. Seperti sebuah ringkasan yang sangat banyak dan di ringkas dalam buku yang sederhana ini agar dapat dipahami orang banyak.
August 29, 2019
This one is a super short read and totally worth it! In the most basic way, this book lays out the fundamentals of acquiring people skills. Even if you think you're already proficient at communicating with others, this book can help clean up the edges. I would suggest giving this to middle school and high school kids as a simple guide that can work wonders in preparing them for real world interactions.
March 21, 2025
never seen(read) a book so short, so on to the point! 💎
“If you are on good terms with yourself, you are on good terms with others” nothing more agreeable!!! Honestly every chapter is a gem, Instead of wasting reader’s time with repetitive stuff, the author kept it crisp and precise. It’s like a practical manual for improving our attitude, personality and presenting our best self to the world(people) and getting things done.
“If you are on good terms with yourself, you are on good terms with others” nothing more agreeable!!! Honestly every chapter is a gem, Instead of wasting reader’s time with repetitive stuff, the author kept it crisp and precise. It’s like a practical manual for improving our attitude, personality and presenting our best self to the world(people) and getting things done.
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