1. Creating a simple bot from scratch2. Open Visual Studio, and select Bot Application template3. Download the Bot Emulator to test your Bot4. Registering the Bot5. Publishing the Bot to Microsoft Azure6. Talking to the Bot through Skype7. Connecting to Microsoft Dynamics 365 web services8. Registering a Dynamics 365 app with Azure Active Directory9. Azure Authentication in Visual Studio10. Let's talk to our Bot through Skype to access Microsoft Dynamics CRM online 11. Building a Chatbot to create a Lead in Microsoft Dynamics CRM