Patient Access: Tools and Strategies for the Medical Practice

by Elizabeth Woodcock, Deborah Walker Keegan

  Patient access is one of the pillars of the Triple Aim and a critical aspect of improving the healthcare system over all. If you are not thinking about how to optimize your access, you should be. Medical practices must think about their operations when attempting to solve the patient access challenge.   This book addresses the critical components of patient provider supply, patient demand, scheduling optimization, telephone management, virtual communication, and telehealth. It provides strategies, tools and resources to help you systematically manage patient access. Practices must design coordinated processes to make progress in matching resources to need and improve patient access to providers and services.   The book will provide the strategies and tools        Utilize these strategies, tools and resources to take control of patient access.

250 pages, Paperback

Published September 14, 2017