As a disclaimer, I'm a graduate student pursuing a Master's in Library Information Science, specifically in Informatics. My forte is web development, graphic design, social media, and usability. The class for which I read this textbook was required.
That said, while I find the topic of library administration outside my interest and more than a little boring, the class itself was well instructed and engaging, and I learned much with which I could align to my day job as a library web master. This particular book was the foundation for the organization of the class and the means to foster and support discussion/posts and student research.
I feel the content of this textbook was above average in utility, especially the sections regarding strategic planning. I would have given this text another half a star if the sections on marketing and advocacy were larger, but I'm biased toward the field of design, so take that with a grain of salt. Most of the time the authors' voices were light and readable, but a little overly verbose and redundant.
My major dislike for this textbook is the price - over $50. To be fair, I don't like spending money in general. Nevertheless, if you're like me and have no real use for a book on library management, I would suggest you inter/library-loan it, or borrow from a friend, or checkout an eBook via your local library's digital collection (if any of those options are available to you).