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Process Theory: The Principles of Operations Management
The motivation for this book came out of a shared belief that what passed as 'theory' in operations management (OM) was all too often inadequate. In one respect, OM scholars were bending over backwards to make theories from other fields fit our research problems. In another, questionable assumptions were being used to apply mathematics to OM problems. Neither proved a good match with what the authors' had observed in practice. Successful operations were managed by considerations that were far more straightforward than much of what was being published.
The authors of this book codify these practical considerations into a set of ten fundamental principles that bring together a century of operations management thinking. The authors then apply these principles to important topics such as process design, process improvement, the supply chain, new product development, project management, environmental sustainability, and the interfaces between operations management and other business school disciplines.
The authors of this book codify these practical considerations into a set of ten fundamental principles that bring together a century of operations management thinking. The authors then apply these principles to important topics such as process design, process improvement, the supply chain, new product development, project management, environmental sustainability, and the interfaces between operations management and other business school disciplines.
272 pages, Hardcover
Published April 22, 2018
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November 4, 2018
The premise of this insightful book is that it seeks to take existing operations management theories and techniques and build on them by developing / outlining a clear 'process theory'.
The book does offer a new angle / insight into how existing operations and product management can be combined to make a straightforward process theory based around ten clear principles.
I feel the theory is more focused around manufacturing products rather than delivering services, however, much of the content will fit into my work.
The experienced authors have taken a complex subject and through their experience and well written text, they have produced a useful tool that is easy to read and understand, the use of graphics and charts helps to break up the text.
As a result, I would recommend this book to anyone who is working, studying or interested in management or process management.
The book does offer a new angle / insight into how existing operations and product management can be combined to make a straightforward process theory based around ten clear principles.
I feel the theory is more focused around manufacturing products rather than delivering services, however, much of the content will fit into my work.
The experienced authors have taken a complex subject and through their experience and well written text, they have produced a useful tool that is easy to read and understand, the use of graphics and charts helps to break up the text.
As a result, I would recommend this book to anyone who is working, studying or interested in management or process management.
Displaying 1 of 1 review