the book was good and interesting, but the class that made me read it, makes me want to die a little, so minus points for that.
not at all dense and the author knows how to get the audience into the topics that are being presented, some of which can become a bit repetitive after a while. i thought that including examples interviews made the book much more dynamic. still, if you are looking for a guide book for Interviewing, this may not be for you as it is very vague in terms of methodology, choosing instead to recommend to the researcher to find what works for them.