The quality of intuition lies in the intelligence of the unconscious; the ability to know without thinking which rule to rely on in which situation.
Many people would rather avoid making a decision, even if it means life or death. Penn. & NJ offer drivers choice- insurance policy with unrestricted right to sue & a cheaper one with suit reservations. The unrestricted is default in Penn, whereas the restricted one is default in NJ. 79% bought full coverage, whereas only 30% of the NJ drivers did. Penn. drivers spend $450 million on coverage they would not have spent were the same in NJ, & vice versa. Default set impacts moral & econ behavior.
If a woman is a lawyer, or the wife of a lawyer, does she get better treatment? Lawyers seem to be regarded by doctors as especially litigious patients who should be treated with caution when it comes to risky procedures such a surgery. The rate of hysterectomy in the general population in Switzerland was 16%, whereas among lawyers' wives it was only 8%-among female doctors it was 10%.
Continuing education is indispensable in the rapidly changing world of medicine. Yet most physicians have neither time to read even a few of the 1000's of articles published every month in medical journals nor the methodological skills to evaluate the claims in these articles. Rather, continuing education mostly happens in seminars sponsored by the pharm industry, usually at a nice vacation spot, with spouses' & other expenses included. Pharma conveniently provides summaries of scientific studies of their featured products. As a recent investigation revealed, there are not neutral studies. The assertions in 175 different leaflets distributed to German physicians could be verified in only 8% of the cases. In the remaining 92% of cases, statements in the original study were falsely reported, severe side effects of meds were not revealed, the period during which meds could safely be taken was exaggerated, or-should docs have wanted to check the original studies-the cited source was not provided or was impossible to find.
Many physicians have only a tenuous connection with the latest medical research.
For patients & docs alike, geography is destiny. The surgeons in one medical region in Vermont removed the tonsils of 8% of the children living there, while those in another community removed the tonsils of 70% of the children. In one region in Iowa, 15% of all men had undergone prostate surgery by age 85; in another region, it was 60%. One region in Maine, 20% of the women had a hysterectomy by the age of 70; in another region, over 70% underwent this operation.
Name recognition was more influential than taste perception. Taste & price mattered little compared with the influence of the recognition heuristic.
Firms spend huge sums of $ to directly increase the recognition of their brand name in the media. The competition for space in consumers' recognition memory can impede or conflict with any interest in improving the product itself. In this case, the correlation between quality & media might be nil.
Many beer drinkers have a favorite personal brand & claim that it tastes better than others. They swear it has more aroma, more body, is less bitter, & has the right carbonation. Yet blind taste test have repeatedly shown that consumers were unable to detect their own preferred brand.
Similarly, politicians advertising their names & faces rather than their programs, & colleges, wannabe celebrities, & even small nations operate on the same principle that if we do not recognize them, we will not favor them. Taken to the extreme, being recognized becomes the goal in itself.
Each year, the "prediction industry"-the World Bank, stock brokerage firms, technology consultants, & business consulting firms, among others-earns some $200 billion as fortune tellers, despite its generally poor track record. To predict the future is a challenge for laypeople, experts, & politicians alike. As Winston Churchill once complained, the future is one damn thing after another.
Humans have an extraordinarily large capacity for recognizing faces, voices, & pictures. In a remarkable experiment, participants were shown 10,000 pictures for 5 seconds each. 2 days later, they correctly identified 8,300 of them. No computer program to date can preform face recognition as well as a human child can. Why is this? Humans are among few species whose unrelated members exchange favors, such as trading goods, engaging in social contracts, or forming organizations. If we were not able ro recognize faces, voices, or names, we would not be able to tell whom we'd encountered previously, & as a consequence, not recall who treated us fairly & who cheated. Hence, social contracts of reciprocity-"I share my food with you today, & you return the favor tomorrow"-could not be enforced.
Lack of recognition can be exploited in the natural world as well. European cuckoos take advantage of other birds' inability to recognize their own eggs & offspring & lay their eggs in others' nest. The host birds seem to have wired into their brains the rule of thumb "feed any small bird sitting in your nest."
One good reason is enough: one-reason decision making. What did Mcdonald's do when Burger King & Wendy's began to rival its top-ranked name recognition? It launched a campaign that provided the 1 reason to choose MCD: "It's an easy way to feel like a good parent." As the internal memo explained the underlying psychology, parents want their kids to love them, & taking the children to MCD seems to accomplish this, making them fell like good parents. Wouldn't a few more reasons make a more convincing case? There is a proverb that a man with too many good excuses shouldn't be trusted.
The adaptive toolbox consist of evolved capacities, including capacities to learn, that form the basis for building blocks that can construct efficient rules of thumb. Evolved capacities are the metal from which the tools are made. A gut feeling is like a drill, a simple instrument whose force lies in the quality of its material.
-even the fastest computer cannot determine the optimal strategy for chess, that is, the strategy that always wins, or at least never loses. Deep blue can foresee as many as 14 turns of play but has to use a quick rule of thumb in order to evaluate the quality of billions of possible positions generated. Kasparov, by contrast, thinks only 4 or 5 moves ahead. Deep Blue's capacities include brute force combinatorial power, whereas those of grand master include spatial pattern recognition. Because these capacities are fundamentally different, understanding computer "thought processes" does not necessarily help understand human ones.
Psychologist tested the intuitive powers of more than 15,000 men & women in distinguishing a real smile from a false one. They were shown 10 pairs of photos of smiling faces, 1 a genuine smile, the other a fake. Before studying the faces, the participants were asked to rate their intuitive abilities. 77% of the women said they were highly intuitive, compared to only 58% of the men. Yet women's intuitive judgements were not better than men's; they identified the real smile correctly 71% of cases, where as men did so 72%. Interestingly, men could better judge women's genuine smiles than those of other men, whereas women were less adept at judging the sincerity of the opposite sex.
According to selective hypothesis, men tend to base their judgements on only reason, good or bad, whereas women are sensitive to multiple reasons. Researchers on consumer studies concluded when targeting men, advertisers should associate the product with a single compelling message & feature it at the beginning of the ad. In contrast, when targeting women the ads should make use of ample cues that evoke positive associations & images. An auto ad shows a Saab intently pursuing a straight path at a junction where large white arrows painted on the road point right & left. The headline reads: "Does popular acceptance require abandoning the very principles that got you where you are?" Never compromise is the single reason presented by Saab. On the other hand, an ad by Clairol that introduced a new line of 7 shampoos provided rich visual images meant to appeal to the females powers of associative processing & subtle discrimination's. Within the single ad. 1 shampoo is placed on a Hawaiian beach replete with luscious coconuts, another in a landscape of Egyptian pyramids near a desert oasis, & so on, for each of the 7 products.
Gut feelings are what we experience.
Rules of thumb are responsible for producing gut feelings-the mind reading heuristic tells us what others desire, the recognition heuristic produces a feeling of which product to trust, & the gaze heuristic produces a feeling an intuition of where to run.
Evolved capacities are the construction material for rules of thumb-gaze heuristic the ability to track objects.
The tendency to explain behavior internally without analyzing the environment is known as "fundamental attribution error."
We know more than we can tell. -Michael Polanyi