HQ Solutions: Resource for the Healthcare Quality Professional

by Nahq

For comprehensive guidance on creating quality structures that support patient/provider collaboration, cost-effective solutions, and safe, efficient care, get the fully updated HQ Solutions, an official publication of the National Association for Healthcare Quality (NAHQ).Written by HQ experts and applicable to all practice settings, this essential resource offers healthcare quality professionals the theoretical and practical basis for safe, reliable, cost-effective care, including the use of state-of-the-art tools for measuring, monitoring, selecting, and managing data. Invaluable for preparing for the Certified Professional in Healthcare Quality® (CPHQ) certification exam, this is an optimal healthcare quality professional’s resource.Create a safer, more efficient care environment, with proven quality improvement practices …NEW quality and safety tools and techniques adaptable to any care settingNEW and updated content on recent changes in U.S. healthcare quality requirements, legislation, and reformNEW content on core skills and methods of organizational leadership, patient safety, performance and process improvement, and health data analyticsKey resource for HQ principles and practices—vital for healthcare quality professionals including nurses, instructors, researchers, consultants, and clinicians in all practice settings, including home care, hospices, skilled nursing facilities, rehab, and ambulatory care, as well as healthcare organizations, healthcare boards, and government agencies Organizational LeadershipLeadership fundamentals and principles, quality and safety infrastructure, strategic planning, and change managementReal-life scenarios solved with proven leadership formulas and evidence-based solutionsPerformance measures, key performance and quality indicators, and performance improvement modelsAccreditation, Regulation, and Continuous ReadinessImpact of regulations on healthcare quality and safetyContinuous readiness activitiesOrganizational assessment, survey procedures, and moreHealth Data AnalyticsFoundations of a solid data management systemTools, approaches, and application of data management systems, data collection, interpretation, and reportingAnalysis tools and basic statistical techniques and methodsPatient SafetyPractical tools for safety assessment, planning, implementation, and evaluationComponents of a safety cultureEffective risk management strategiesPerformance, Safety, and Process ImprovementKey principles and practicesCritical pathways, effective team building, decision support, benchmarkingIOM imperatives, analysis and interpretation of data, decision-support tools, and more

288 pages, Kindle Edition

Published October 16, 2017

Reviews

[Cyrus · Rating 3 out of 5]

Solid content, not so great structure

There are many aspects of this book that I really liked, particular, the coverage of health care quality body of knowledge in general. In a few areas, the presentation of information was brilliant, as an example, the summarization quality management tools (including concise and brilliantly presented summary of control charts). I wanted to give the book 3.5 starts and had to settle with 3 or 4 and after some deliberation, I gave it 3. The reason is the poor presentation of the information in general and especially in patient safety section. I personally bought the book specifically to educate myself on patient safety and prep for the Certified Professional in Healthcare Quality (CPHQ) exam, which I passed. I found reading and comprehending the text in many areas and again, particularly in the patient safety section to be a difficult job. The information is presented in a very monotone fashion and as if you are reading a collection of training materials which are merged together without making sure the text is cohesive. Terms and organizations were not logically introduced and events are not chronically narrated. As a result, I had to frequently go back few pages or chapters back and re-read part of the text to make sense of a concept. In general, this book is a better reference than a study and training material, and perhaps, this has always been the intention of the authors.

[Amatur Rehman · Rating 5 out of 5]

Interestive and Informative Book