Leading through difficulty is a quintessential skill for any leader. Leaders must have the willingness and ability to efficiently and effectively navigate through the labyrinthine maze of ambiguity, uncertainty, and paradox. This book offers insights into leadership and dealing with the darker side of workplace behavior.
A qualitative approach to leadership and management, highlighted with real workplace anecdotes, provides readers with the skills to identify antecedents to deviant workplace behavior and ways to address organizational and employee issues. Leadership strategies and tactics are explored to help readers better understand how leadership, or a lack thereof, plays a role in the promotion of deviant workplace behavior, and how such behavior can be neutralized before impacting the work environment.