This is an Outstanding book, a life-changer and one everyone should read, who has a family member or friend with serious mental illness. I Love LEAP (Listen, Empathize, Partner, Agree) --his method for communication--which is basically Non-Violent Communication, combined with Motivational Interviewing and Cognitive Therapy of Depression, Parent-Effectiveness-Training.
I love Xavier's relationship with Henry, his brother with Schizophrenia.
I think Dr. Amador is a truly gifted human being and I admire him greatly.
While this book is accessible and not hard to read, it took me awhile. I didn't speed through it, because I was reading other books at the time but mainly because I wanted to retain what the book had to say.
As a Physician, this book has already helped me with my patients and will help me even more.
It is peculiar; a few years back, I actually didn't think I needed "Empathy Training" because I am an Empath and felt I was empathetic to the point of ridiculousness already! While it is certainly true I am an Empath, EVERYONE needs training in how to communicate with people, family, clients, patients with whom you have a conflict.
When someone has a problem with YOU--even if you don't have a problem with them and are already on their side!--you need to know how to respond that won't make the conflict WORSE.
I never realized how many people in my life had a problem with ME, whom I thought were super cool and wonderful and great people. I thought we were tolerant of each other's quirks and respected each other's good qualities. Then I found out, these same people hated my guts, and I was devestated. I wish I had known about NCV and LEAP as it would have helped me know how to respond. And I wish I had known then what this book has taught me, that there are a whole BUNCH of SICK people who don't know they are sick and blame all their problems on everyone else.
Sure, I am empathetic and compassionate, but still there is ALWAYS room for improving my technique with patients, in using the right words with them and withothers I care about. Empathy will only get you so far--which is to the point when you feel frustrated with someone's stubbornness or lack of insight or toxic communication style--at that point, you need more than compassion, you need Xavier's "Batman Tool Belt." You need that Grappling Hook to bridge the gap between you and someone behaving in an irrational way.
I love that when I got a text from someone the other day to ask for a favor, a person I had wanted to befriend who hadn't even bothered to stay in contact with me, that my reaction was, "Oh, they don't KNOW they are sick, they can't help it" rather than jumping to judgment or criticism or feeling bad about it. (I did say "No" to the favor though--not because I wouldn't want to help that person, but it would require me telling a lie, and I am not okay with lying).
Super super valuable book. Recommend for everyone. Because we ALL know someone with mental illness we wish we could help or support in their struggle.