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Microsoft Dynamics 365 and Gmail: Automatically creating a case from an email (Microsoft Dynamics 365
1. Preparing Gmail Account2. Allow access to your Google account3. Microsoft Dynamics 365 and Gmail4. Configuring a mailbox in Microsoft Dynamics 365 to send & receive emails5. Server Profile6. Server-Side Synchronization7. Configuring a Mailbox8. Automatically creating a case from an email9. Your customer sends an email10. A case is created in Microsoft Dynamics 365
Kindle Edition
Published October 26, 2017
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