Unfortunately, my copy of this book had to be returned before I could finish it.
However, I'd have to say that the over half of it that I did get to read was very good. It carries the tools to good leadership and whatever type of job you have, or want to get into, the information in this book is needed.
The title threw me off a bit though. It isn't about empathy as much as its about leadership, especially in corporate senses. Not that empathy isn't apart of good leadership, because it absolutely is, but I don't think its quite fitting to the main message of this book.
What I read of this was very good though, and definitely something most of humanity needs to hear.