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Assertiveness Skills
Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of human experience). This Assertiveness Skills booklet helps you explore the subject of assertiveness, get practical advice, and build skills in this critical area.
20 pages, Kindle Edition
Published December 10, 2012
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