16 Communication Secrets

by Kim Zoller

Learn from the Biggest Blunders Professionals Make

Stand out in the 21st century’s cut-throat business environment with superlative job- and people-skills.

16 Communication Secrets brings to you certified tips and tricks that will help you build a successful career in any workplace. Learn how to:
• Manage perceptions
• Manage your online and offline networking
• Adapt to different communication styles
• Set yourself apart from your competitors

The book also includes real-life stories on how conduct can make or break your career. Whether you are a full-time employee or a recent college graduate, 16 Communication Secrets will prepare you to correctly handle a wide variety of business situations.

Kim Zoller is the president and founder of Image Dynamics. She works with Fortune 500 C-suite executives and has appeared on and in a plethora of national media including CNN, CNBC, The New York Times and Forbes.

Kerry Preston is a recognized expert, speaker and facilitator in the areas of leadership, communication, strategic planning and time management. She has spent over two decades collaborating with companies and their employees, to improve their performance.

119 pages, Kindle Edition

First published December 15, 2016

Reviews

[Anil Swarup · Rating 4 out of 5]

"You can have brilliant ideas but if you can't put them across, your ideas won't get you anywhere". This statement of the master strategist , Lee Iacocca forms the essence of Communication Secrets as it brings forth the rationale for becoming an effective communicator. In the introduction itself, the author clarifies what he means when he talks about communication : "Communication is not how and what we say; it is how we are heard. It is not about us; it is about how the other person perceives our messages and us". The author goes on to emphasize how "thought and planning are the keys to making a difference in your communication style and approach". And the principle is fairly simple, "You really do catch more flies with honey than vinegar". Though it is not really a how-to-do book, it does provide some very valid and useful suggestions. Zoller is clear. He advocates positive attitude but "having a positive attitude doesn't mean walking around with a big smile on your face all day, every day". It "means looking at worst-case scenarios and thinking about the solution rather than focussing on the problem and who caused it". How true. And the solution clearly is to "eliminate your own negative self-talk"

[Cyril Danthi · Rating 3 out of 5]

This book is very generic in nature and provides simple known solutions on the 16 Communication mistakes we probably have unnoticed. 16 communication Secrets is a holistic view of how we communicate our message. Communication embodies many areas, and by being holistic—looking at the big picture—we ensure that we are focusing on every way we present ourselves, not on just one area. Communication is not how and what we say; it is how we are heard. It is not about us; it is about how the other person perceives our message and us. Eliminate your own negative self-talk. Only say kind words to yourself. “I tried hard,” “I learned from that,” “I give my all in situations.” However this book deals with 16 communication mistakes, we do and provides best practices to be followed for each of these 16 communication mistakes. This book brings the awareness of how your mind can create a negative situation that does not really exist. Keep those thoughts in check when we need to communicate. At times we communicate spontaneously without thinking and planning , However Spending time planning communication can aid in utilizing the “intellectual” part of our brain, which allows us to evaluate.

[Rajiv · Rating 4 out of 5]

Despite having read many points written in this book in other books, It was good to be reminded about having two type of personalities: task-oriented and people- oriented. Knowing my personality I still struggle to overcome my blind-spot. Book is short, practical and with real examples. However some advices does not work by telling "don't judge others" or "don't do this or that in a conversation" to people who are above 40s. The brain is hard wired and it needs much more then advices to create insights. There are questions in the book to ask oneself, it may help those who are in 20s and early 30s. It was a good read though.

[Anusha Sridharan · Rating 5 out of 5]

It was constructive reading this book: 16 communication secrets,
From DOs to DONTs, and from what would be effective to things to be done better. This book had all the crucial points/tips covered well.
🌟 5/5

[sk · Rating 4 out of 5]

Crisp and clear

Small tips in all chapters helps to understand and correlate better. Good read for beginners. Johari window framework is really well explained.

[Riddhi Naik · Rating 4 out of 5]

A really good book for collection of all points that could help you grow.

[bookishmek · Rating 4 out of 5]

16 Communication Secrets is really helpful for everyone who want to learn how to communicate in personal and Professionally.
Grab your book right now.