Managing an organization’s performance covers a variety of functions, including continuously monitoring team member performance, setting expectations, planning and delegating work, rating employee performance, developing the capacity to improve employee performance and rewarding the great performances of hard-working employees. Analyze your practice system-by-system and apply prescriptions that can improve your practice immediately. Maximizing Performance Leading your Team to Success, 2nd edition is a results-oriented e-book that combines and updates the information from the first-edition four-book series that included Aligning the Team with Practice Goals; Leading, Coaching and Mentoring the Team; Building and Rewarding Your Team; and Relationship Management and the New Workforce. Also included with this e-book are many useful electronic resources and tools available for download, •Conflict-management procedures •Customer-service quality guidelines •Discipline policies •Employment process checklists