Resolving Conflict eReport

by Tony Alessandra

Most of us long to have conflict-free relationships in our working environment and in our personal lives. But, unless we are transported to some Orwellian future world where all of our minds and emotions work in perfect unison, freedom from conflict will never happen. And, it would be a mistake to attempt to completely erase disagreement from our lives. People naturally disagree about what to do and how and when to do it. That interaction of ideas and opinions sparks new ideas and leads to better solutions and action plans. However, when differences of opinion are accompanied by too much emotional commitment to one point versus another, the resulting conflict can be damaging. When we become emotionally locked into one idea and believe that it is the only one that can meet our needs and objectives, we enter into conflict with only two options: fight or flight. This report will help you identify the sources of conflict and understand how to encourage healthy disagreement without spiraling down into a negative conflict. It will also give you tools that will help you break out of a conflict routine once it has begun.

25 pages, Kindle Edition

Published July 1, 2010