Books like this can be useful simple summaries. They provide a way of quickly revising already learned management theories, or they can give a quick overview of the academic landscape, in order to select specific theories to focus further studies on.
Covering more than 100 theories in 290 pages, the detail is a little thin in places. So, almost inevitably readers will wish that there was more information at some points in the book. The author could have helped by giving further reading for each theory. References to books cropped up in some sections, but it was not a consistent policy across the whole book.
In places I disagreed with the book. For example, we are told that ‘the only failure you can be criticised for is not trying’ (3%). That isn’t true. The Sunk Cost fallacy is precisely the rational error of persevering with something when people should in fact give up and stop trying. So, sometimes not-trying is exactly the right approach.
More seriously, I thought that there were some problems with the books view of ethics. For example, theory 20 tells us about cultivating loyalty and creating in-group and out-groups amongst employees. The author stated ‘if all staff are given the same opportunity to be in the in-group, it isn’t inherently unfair’ (20%). But the ethical issue is not just unfairness. It is also about creating cliches and divisions in the workforce, which can lead to abusive psychological pressures upon employees.
Similarly when the book comes to Theory 87 and Machiavelli, we are told that readers can use Machiavelli’s ideas ‘as a defence against conspirators, psychopaths and Machieavellian bosses and colleagues’ (80%).
It can indeed be helpful to understand what Machieavellian behaviour looks like, but should a manager ever resort to using such behaviour? When the book suggests that it can be appropriate it is committing itself to another principle: that the end justifies the means. Isn’t that the very (unethical) principle which has contributed to far too many corporate disasters?
Then in theory 89 the book looks at the idea of ‘throwing a spanner in the works.’ It suggests that there is a place for this kind of behaviour in modern management, but ‘if you do use negative power seek to disguise your involvement’ (82%). So now the book is recommending what is effectively secretive sabotage as a management theory. Really? If a workplace is in such a poor shape that the only way to make things work is to secretly sabotage colleagues, then perhaps that is a sign that it is time to bail out and leave a sinking ship?
Overall I liked what the book set out to do: giving simple short summaries. But I was increasingly disturbed by what appeared to be a moral (or an amoral) vacuum in the background of the presentation of theories. Ethics is too important to the ultimate wellbeing of humans and businesses, for a book to even remotely imply that it can be okay for a manager to ever deliberately create cliches, use Machiavellian deception and/or secretive sabotage of colleagues.
This is not a book that can be recommended to anyone serious about developing or improving ethical management skills.