The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service

by Tim Kirkland

This 220 page best-seller by Tim Kirkland details creative ways for servers, bartenders, managers and owners to sell more, serve better, and build repeat business with every customer. The #1 tool in North America for exploding tips and increasing customer loyalty! Used in over 20,000 full-service restaurants, bars and hotels worldwide. Over 300 ways to build sales, improve service and exponentially increase your personal income. The Renegade Server provides fresh, unique insights on how servers can better engage customers on a personal level and use those connections to drive sales, improve service and develop repeat business. Front-line service teams, managers and owners alike will benefit from The Renegade Server's powerful, easily-applied techniques for determining every Guests' unique expectations and exceeding them every time.

220 pages, Paperback

First published December 1, 2007

Reviews

[Becca | Life's A Pearl · Rating 4 out of 5]

The Renegade Server by Tim Kirkland is exactly what it claims to be. It's a great guide to enhancing a restaurant guest's experience and ways to set yourself apart from the typical server, leading to bigger tips. It's a quick, easy, and informative read.

[Laira Bell · Rating 5 out of 5]

I have been a server for around 15 years and I was pleasantly surprised to learn some new tricks as well as have some of my own tips deemed worthy of success! I highly recommend this book to anyone who is starting as a server or bartender for the first time. While there is already a lot to remember as a server, just having a reminder of why common sense and human decency are king can push a good server into the realm of great!