New Zealand's top police crisis negotiator reveals the everyday drama of being a cop: the lives saved, the lives lost, and the extreme pressure to perform in tough and confronting circumstances. Lance Burdett was in the police force for 22 years, in a variety of high-level roles: head of the negotiation team; running the 111 call center; intelligence management; protection squad; and emergency responders. He worked on some of New Zealand's best-known cases, such as the Jan Molenaar case, where Lance headed the negotiation team, and the George Baker prison hostage negotiation with the man who murdered Liam Ashley. Behind the Tape is fast-paced, narrative-driven true crime that makes for a gritty, confronting read.
I very rarely read non-fic but I picked this up on a whim. A very easy to read memoir which I flew through. It was very interesting to read situations from the other side of the tv screen.
This book could almost be titled 'how to manage difficult conversations with high stakes'. The author is clearly well qualified to teach these skills, having spent most of his career doing just that. Beyond that, though, it was enlightening to read what goes on in policing from the perspective of the police.
Well worth taking the time to read. I've heard the author will release another book soon; looking forward to it.
I loved this book , its very real and honest and addresses real issues not just behind the tape but also behind the uniform. Some of the stories are truly horrific , but they have been talked about and dealt with in the manner of a true professional. People like Lance Burdett make me very proud to be a kiwi.
Gives me more of an appreciation to the job within the police. I can appreciate the need for encouraging empathy and understanding towards a colleague because you never can know how someone may be affected within such a stressful job. An insightful and interesting read ☺️
Thoroughly enjoyed this. Great man with great skills. Sure he will be a huge loss to the police force but good on him in his new direction teaching others those same skills. A very good read!
There was a lot of interesting information in this book about NZ police procedure and negotiating techniques - particularly in the case of attempted suicides and hostage situations.
The author seemed to jump from job to job within the police force every year or two (which is probably why he didn't come across as a very good team player) and that meant nothing was discussed in depth. Parts of the book also felt like he was just advertising his consulting business.
Still, it was an interesting read overall and written in simple language making it a reasonably quick read.
The book provides an insightful glimpse into the world of being a police officer, shedding light on real-life events that one can easily search for online. The appendices offer excellent examples of effective negotiating techniques. As a whole, the book is a breeze to read and has truly fostered a deep sense of respect and appreciation for the challenges our dedicated emergency staff face on a daily basis.