Applied Statistics: Improving Business Processes

by Bruce L. Bowerman, Richard T. O'Connell

This text focuses on improving business processes by using all the important statistical techniques needed to facilitate effective decision making. The text follows a traditional approach and topic organization that is appropriate for most introductory business statistics courses, but also incorporates a more modern approach that infuses quality and emphasizes process improvement throughout. The authors' highest priority is developing a text that offers clear and understandable explanations of concepts and providing case studies and examples that reflect real applications of statistics today.

1296 pages, Hardcover

First published November 19, 1996