I've been an HR professional for more than ten years, and I can honestly say that this book is a great primer on human resources for all levels of management. The topics are discussed in a clear, jargon-free, and concise manner. In my opinion, this book should be required reading for line managers, supervisors, and department heads. Even if you're a seasoned HR professional, not only are there a few gems in this book, it's a much needed break away from the textbook-style books on the subject.
The chapters I found the most valuable were: optimal staffing, performance evaluations, benefits, managing a diverse workforce, and the 21st century workplace. The chapters on benefits and performance evaluations alone are worth the cost of the book. It's a great, quick read and will serve as a reference to many.