Creative Criticism - Criticise Up and Down Your Organization and Make It Pay Off

by Hendrie Weisinger

Giving and taking criticism can be the most difficult and stressful parts of the job - yet success at work demands that you do both, often and well. Whether you manage, sell, negotiate, supervise or collaborate, criticism comes with your it must be skilfully received and expressed if you are to stay on track professionally. It shows how to transform the necessary exchange of criticism - be it between you and your boss, your peers, or your subordinates - from a destructive, demoralizing encounter into a positive, motivating, mutually beneficial experience. Written by a psychologist, this book demonstrates specific techniques and strategies for applying criticism up and down the corporate ladder. It shows how to conduct performance appraisals so that they stimulate better performance and how executives and managers can solicit valid criticism from their subordinates and thus ensure that the best decisions are always made. Finally, the author explains how to use these skills within the most difficult and common situations, including such daunting encounters as criticizing clients and customers. Using true-to-life examples, the author illustrates how to use criticism as a powerful tool, one that will help you to improve your skills, enhance your working relationships, increase your job satisfaction and achieve better overall results. Dr Hendrie Weisinger also wrote "Wall Street Journal", "Nobody's Perfect", "Dr Weisinger Anger Work-Out Book".

256 pages, Hardcover

Published January 1, 1989

About the author

Hendrie Weisinger, received his Ph.D. from The University of Kansas and is a psychologist trained in clinical, counseling, and organizational psychology. He also is School psychologist. He is a leading authority on the application of emotional intelligence and anger management and the originator of the highly regarded techniques of criticism training and a pioneer in the emerging field of "pressure management." He consults and has conducted numerous workshops to Fortune 500 Companies, government agencies, mental health and educational systems and speaks to dozens of professional organizations such as YPO. Weisinger has taught in numerous executive education programs at UCLA, Wharton, NYU, Cornell, Univeristy of Washington, Penn State, to name just a few.

Weisinger's work has been featured multiple times in The Sunday Business Section Of The New York Times. His article for The Wall Street Journal, "So You're Afraid To Criticize Your Boss," was selected as one of the Journal's 60 best management articles and is reprinted in Dow Jones on Managment. His article for TV Guide, Tutored by Televison, illustrates to parents how to use TV to develop their child's emotional intelligence.

He is the author of The New York Times Bestseller Nobody's Perfect, The Power of Positive Criticism, Dr. Weisinger's Anger Workout Book, Emotional Intelligence at Work. He's appeared on The Today Show, Good Morning America, and Oprah, and written for newspapers and magazines such as The Wall Street Journal and TV Guide. His latest book is the New York Times Best Seller, Performing under Pressure: The Science of Doing Your Best When It Matters Most, published by Random House/Crown Business, 2015. He is currently working on his next book, "Helping Your Kids Handle Pressure: Giving Your Sons & Daughters Life's Ultimate Edge. Weisiner's Performing Under Pressure E Course will soon be avialable.