The Magic Touch: Positively Extraordinary Customer Service

by Billy Riggs

Successful businesses know that the most effective and least expensive way to distinguish your company from the competition is to provide dazzling customer service. Attempting to differentiate yourself from your rivals by slashing prices sacrifices profits and drives competitors to do the same. Improving quality is important, but is often incremental and therefore invisible to consumers. However, riveting and memorable encounters with customers linger in their memories and transform them from mere shoppers into enthusiastic advocates for your business. Discover the twelve ways you can dazzle your customers, and learn specific techniques you can put to work right away as author, motivator and speaker Billy Riggs reveals the secrets of rendering service so memorable that it can only be described as The Magic Touch.

Kindle Edition

Published June 28, 2018

About the author

Billy Riggs, MRE, MDiv, CSP is a motivational speaker, corporate trainer, magician and comedian living with his wife and son in Austin.

In 2014 he was voted one of America's Top Five most-entertaining speakers. He has authored five books, including "Fresh Start!" "The Twelve Immutable Laws of Humor," "Grand Illusions, Grander Realities," "Megatudes," and "The Magic Touch." His sixth, "How to Become a Born Leader" is now available!

Billy was the founder and pastor of one of America's fastest-growing churches, but since 1995 has been a full-time motivational magician, performing in all 50 states and in many other countries.