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Supportive Accountability: How to Inspire People and Improve Performance
Inspire Employees and Improve Performance with Supportive Accountability Leadership
You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.
Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.
Sylvia Melena is the architect of the Supportive Accountability Leadership Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance.
Through a mix of stories, actionable tips, and templates, you'll learn how to master the art of supportive leadership; inspire employees to advance your organization's vision; monitor performance and customer service efficiently; lead effective performance improvement conversations; pinpoint critical support factors to unleash performance; wield the power of employee recognition; boost performance through progressive discipline; and document skillfully.
You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.
- GenresLeadershipBusinessAmazon
257 pages, Kindle Edition
Published July 1, 2018
159 people are currently reading
119 people want to read
About the author
Sylvia Melena
4 booksSylvia Melena is the Founder and CEO of Melena Consulting Group, a California corporation specializing in leadership and management talent development and consulting. The company helps businesses and organizations strengthen their leadership and management capabilities, create great workplaces, and improve performance.
Sylvia has a Master of Arts in Leadership and Organizational Studies and over 14 years' experience in middle, senior, and executive management. She has led individuals, small teams, and entire workforces into notable performance improvement. She has also coached, developed, and trained hundreds of seasoned and emerging managers and supervisors.
Sylvia lives in San Diego, California with her family, including two furry children.
Sylvia has a Master of Arts in Leadership and Organizational Studies and over 14 years' experience in middle, senior, and executive management. She has led individuals, small teams, and entire workforces into notable performance improvement. She has also coached, developed, and trained hundreds of seasoned and emerging managers and supervisors.
Sylvia lives in San Diego, California with her family, including two furry children.
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Displaying 1 - 7 of 7 reviews
June 9, 2023
Very Informative
"Supportive Accountability: How to Inspire People and Improve Performance" by Sylvia Melena is a must-read for anyone seeking to enhance their leadership skills and drive organizational success. Melena's book is a compelling guide that goes beyond mere management techniques, focusing on the art of supportive leadership. The author expertly weaves real-life scenarios and practical advice, providing readers with invaluable insights into inspiring and motivating employees.
One of the book's standout features is its emphasis on the distinction between leaders and managers. Melena delves deep into the qualities that define a supportive leader and offers a comprehensive framework for cultivating these traits. Through her engaging storytelling, she illustrates the transformative power of empathy, trust, and accountability in driving employee performance. Whether you're a seasoned executive or an aspiring leader, "Supportive Accountability" offers a wealth of best practices that will empower you to build a cohesive and motivated team. I wholeheartedly recommend this book to anyone looking to elevate their leadership abilities and create a thriving work environment.
"Supportive Accountability: How to Inspire People and Improve Performance" by Sylvia Melena is a must-read for anyone seeking to enhance their leadership skills and drive organizational success. Melena's book is a compelling guide that goes beyond mere management techniques, focusing on the art of supportive leadership. The author expertly weaves real-life scenarios and practical advice, providing readers with invaluable insights into inspiring and motivating employees.
One of the book's standout features is its emphasis on the distinction between leaders and managers. Melena delves deep into the qualities that define a supportive leader and offers a comprehensive framework for cultivating these traits. Through her engaging storytelling, she illustrates the transformative power of empathy, trust, and accountability in driving employee performance. Whether you're a seasoned executive or an aspiring leader, "Supportive Accountability" offers a wealth of best practices that will empower you to build a cohesive and motivated team. I wholeheartedly recommend this book to anyone looking to elevate their leadership abilities and create a thriving work environment.
August 21, 2023
Not Your Typical Leadership Guide
Forget typical leadership guides - this book delivers uncommon wisdom with refreshing clarity. The author's candid, straight-forward style makes understanding the practical insights second nature. Each chapter dives into managing realities with no fluff!
Whether navigating tough conversations or unleashing employee potential, the advice cuts to the core of human psychology. The book illuminates leading by motivation, not just metrics.
For both new and seasoned leaders, these pages contain true leadership secrets in digestible form. Expect unique frameworks, not boring theory.
Require this for your whole team if you can, but beware - you'll never see management the same way again after absorbing this wisdom!
Forget typical leadership guides - this book delivers uncommon wisdom with refreshing clarity. The author's candid, straight-forward style makes understanding the practical insights second nature. Each chapter dives into managing realities with no fluff!
Whether navigating tough conversations or unleashing employee potential, the advice cuts to the core of human psychology. The book illuminates leading by motivation, not just metrics.
For both new and seasoned leaders, these pages contain true leadership secrets in digestible form. Expect unique frameworks, not boring theory.
Require this for your whole team if you can, but beware - you'll never see management the same way again after absorbing this wisdom!
May 7, 2023
good choice for new managers
This book is a valuable resource for anyone who wants to become a successful leader or manager. The author shares real-life stories and provides clear guidelines and action steps for working with teams, setting clear expectations, providing feedback, and monitoring performance fairly. With this book, readers will learn the keys to maximizing employee potential and productivity through supportive accountability. The book is well-designed, easy to read, and provides practical, real-world advice that every manager and leader should have.
This book is a valuable resource for anyone who wants to become a successful leader or manager. The author shares real-life stories and provides clear guidelines and action steps for working with teams, setting clear expectations, providing feedback, and monitoring performance fairly. With this book, readers will learn the keys to maximizing employee potential and productivity through supportive accountability. The book is well-designed, easy to read, and provides practical, real-world advice that every manager and leader should have.
February 13, 2020
Great for managers and supervisors
I work in a government agency that has a history of punitive leaders. New leaders at the executive level are trying to transform the culture to be supportive of front line staff. I want to buy a copy of this book for all of the managers that report to me! I would also like for those above me to read it but it's best if they don't hear that from me. LOL.
I work in a government agency that has a history of punitive leaders. New leaders at the executive level are trying to transform the culture to be supportive of front line staff. I want to buy a copy of this book for all of the managers that report to me! I would also like for those above me to read it but it's best if they don't hear that from me. LOL.
January 17, 2025
What I appreciated most about this book is the story that reader follows of a manager who is learning how to best support a challenging employee. It allows you to better understand the application of the concepts contained within the book. In some ways, much of this was review of things I know to be true given my years of experience in management but also offered new insights and approaches toward supportive accountability.
June 26, 2025
A basic summary of how managers should interact with their staff. I feel that a disclaimer that this is a level 1 book and not a deep dive into any particular management area would be helpful because the books general usefulness for a sr manager may be limited.
June 7, 2020
This book is filled with extremely basic information and realistically would be better for someone in a business that was just starting and needed some foundation. Only about 1/4 of the book was useful, even to my newest leaders, but it did make up for it with the stories woven throughout.
Displaying 1 - 7 of 7 reviews