How to Manage People: Fast, Effective Management Skills that Really Get Results

by Michael Armstrong

From bestselling author Michael Armstrong comes a new edition of the business staple, How to Manage People . Providing valuable insight into the skills required to be an effective manager, this one-stop guide to people management will help you get the best from your staff through motivation, reward and leadership.

Fully updated for 2019, this 4th edition now features even more practical exercises, useful templates, and top tips, alongside advice on managing virtual teams, enhancing employee engagement and managing conflict. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy, easy-to-use book.

The Creating Success series of books...
Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Genres: Management

216 pages, Paperback

Published June 25, 2019

About the author

Michael Armstrong is a 30+ year veteran of the shopping centre industry in Australia, but his time hanging about in shopping centres began as a child when his father was appointed as the first Centre Manager of Phoenix Park shopping centre in the seventies, and then in his teens when he ran the family ice-cream shop.

He began his career leasing shops in Perth as a 20-year-old, rising through the leasing ranks to deliver multiple shopping centre projects, eventually rising to lead the retail leasing teams at Jones Lang LaSalle and Mirvac nationally.

He ultimately ran Jones Lang LaSalle’s national shopping centre business and Mirvac’s national shopping centre division prior to becoming a property consultant. Since then, he has leased shopping centres, helped revitalise The Rocks, and represented the government on the new Sydney Fish Markets development.

The Mall is Michael's first novel. He is finalising the follow-up, Siren, for release in late 2025.

He currently works as a Property Consultant.

Reviews

[Jaime · Rating 5 out of 5]

This is an informative book full of information that any manager can use, whether they have been a manager for 20-days or 20-years it’s always good to review the best ways to help your team thrive. Research has shown that people don’t leave their jobs…they leave their manager or management team. With employee retention being a main focus of every industry it would be a huge benefit to actually teach people how to be a manager. This book breaks down multiple concepts and presents them in an easy to understand and easy to use manner.

Nobody wants to be “that” manager who can’t keep employees and is unable to lead those few who stay.

5 Stars ⭐️⭐️⭐️⭐️⭐️



📚Disclosure: I received a review copy of this book from the author/publisher via Netgalley. All thoughts, opinions, comments, and interpretations of the story are my own and bias free. I did not receive any money in exchange for this review. Thank you to the publisher for allowing me the opportunity to review. Reviews are cross-posted to social media, goodreads, and blog. 🦄

[Bobbie Kirkland · Rating 5 out of 5]

I received a free copy of HOW TO MANAGE PEOPLE (Fast, Effective Management Skills that Really Get Results) by Michael Armstrong in exchange for an honest review. This book starts by defining the difference between management (working within the existing framework to achieve goals) and leadership (seeking a better way to achieve goals even when it breaks existing rules). Once you know which one you need, you can plan accordingly. The advice offered in this book addresses several aspects integral to management: employee-manager rapport, motivation, team building, delegation, training, performance management, mediating employee conflicts, and interviewing. The author gives tactics to resolve problems arising in each of those aspects and candidly discusses the benefits and drawbacks of each tactic. I found this book informative and easy to understand. The advice seems sound and logical. It would be a great resource/reference for new managers, for managers seeking to increase productivity, and also for those interested in future management.

#HowToManagePeople #NetGalley

[Beth · Rating 2 out of 5]

Not as helpful as I'd hoped - the voice was a bit monotone and stiff, and although there were examples and questions scattered throughout the chapters, the answers were in an index at the end so it required a lot of back and forth when trying to integrate the knowledge while reading (especially difficult on an ereader). I was also surprised at Armstrong's take on employees taking days off work - he seemed to think it was entirely a manager's business WHY an employee took a sick day, which I find intrusive and inappropriate (employees are given a set number of sick/PTO days and the reason why they take them is none of their employer's business, IMO).

[Truly · Rating 3 out of 5]

Ada 16 bagian/bab dalam buku ini. Mulai dari Managing people-what managerd do, Leadership, Defining work, Rewarding people, hingga Handling people problems.

Secara teori sih bagus. Tapi entah apakah bisa diterapkan di sini. Misalnya bagian yang membahas tentang konflik. Konflik bisa jadi penghancur tapi bisa jadi memicu produktivitas. Hemmm agak susah dibayangkan.

[Jan Jani · Rating 4 out of 5]

کتاب جید

[Heather Bennett · Rating 4 out of 5]

How to Manage People is a interesting and informative book. It offered some good information and advice.