Business Process Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization.
This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture.
Долистал вроде. Адекватные вещи, но дикая тягомотина. Написано людьми с определенным типом характера для себе подобных. Неудивительно что большинство бизнесменов посчитают это бредом консультантским.
If it had case studies as examples on how to implement BPM, that would be much more helpful. Some part are too general. Specific examples when it comes to business plans makes terms and terminology to be understood better. Stil looking for a book that can provide more by using real life scenarios.