This wasn't at all what I expected and you can blame the cover copy for that. I mean, it's not a romantic comedy and it isn't particularly swoony and some of the events mentioned don't happen until after the halfway point. So whoever wrote the cover copy needs to learn their craft better because it setup expectations that don't apply.
It is a good contemporary romance with characters who have heft and the story is largely about them connecting through and around the weighty issues each carries with them centered on why they are in in-patient treatment for internet addiction. So the first section of the story happens in an institution and we meet a cast of characters who are struggling with things that affect them deeply, including both our main characters (though to be clear, it's single PoV). And while Holly is a natural "class clown" who likes to entertain others even when that is easiest to achieve through self-immolation, she's smart and kind and dealing with some serious issues that engaged me from the start. Which is harder to do than you'd think because I'm not really an "issue" reader.
And Thom was outstanding, too. I loved the reveals as we got to know him and what motivated him both in the program and as they venture out from it. His sometimes abrasive demeanor didn't hide his insightful awareness of others or his willingness to help when he felt he could. His self-hate felt earned, even as it was clear he was doing his best to overcome the things that landed him in the treatment program we find him in initially. And seeing him attach to Holly, and become invested in her progress and success, was just all kinds of endearing.
The only real problem I had was with Holly's ex, JJ. He felt like one of those Christian caricatures that sometimes come from people who have an axe to grind with religious folk even though they don't now any. Only Skilton gives enough detail and complexity for us to see that he's more than mere caricature. Probably. It would have been helpful if we had any examples of non-whack-job believers (and no, I do not count Holly's sister whose faith is nascent and barely present on-page). Seeing how brutal he could be to Holly in the name of his beliefs was a bit hard to take, though, and there isn't really anything offsetting that at all (despite a late-story grace note).
Anyway, I'm giving this 4½ stars because of the stupid cover copy and one-note JJ issues. But I'm rounding up because, though not a romantic comedy and completely absent any swoon, it was an outstanding contemporary romance with great characters and an engaging growth arc for them.
A note about Steamy and Chaste: There is sex and canoodling in the course of the story. But there aren't any explicit bits and Skilton pulls the curtains before we get any details. Some of the foreplay, such as it was, is enough that others may call it steamy, but it doesn't get that far for me, personally. It is, however, enough that I'm unwilling to tag it "chaste", though, either...