Ever feel like you're not all that good at troubleshooting things that go wrong? Maybe you're a computer person troubleshooting systems or code, a mechanic troubleshooting machines, or something else - the solution to being a better troubleshooter is to follow a simply, yet rigorous methodology based on facts and science. This book's first Part outlines just such a methodology in under 6,000 words, making it a light, easy read that most people can finish in under an hour. That'll get you started, and into the second Part, which goes into more detail, explores concepts in more depth, and helps you create a Troubleshooting Mind that will make you more effective (and happier) in all your pursuits.The point is that anyone really can become an excellent troubleshooter - and this book can get you started on a repeatable methodology that will help get you there!
Don Jones has written dozens and dozens of books and ebooks on information technology topics, and is perhaps most well-known in that space for his "Month of Lunches" series, published by Manning. Don's recently branched out into topics like business management, instructional design, and self-improvement/motivational, along with launching books in science fiction and fantasy. Don lives in Downtown Las Vegas, Nevada, is a huge fan of Disney Parks, and loves Figment best of all.
Great book, a few annoying typos but Don does a great job of detailing the methodology and providing examples of how it can be used for everyday things, not just IT.