Ideas are ten a penny, so they say, and entrepreneurs fail way more than they succeed. So what is the recipe of the successful start-up or small business?
It’s a question on many of your lips, and in our struggling economy, the competition is intense. So if you want to start in business, or to grow one, it’s essential to know the rules of the game, which are all contained in this concise, easy to absorb little book, Pitch to Win.
In the introduction, Cohen makes reference to the Swedish psychologist Anders Ericsson, who found after decades of study that practise, and not innate ability, is what distinguishes top performers. Top musicians practise about a third more than average ones, but they don’t only practise, they practise with a goal in mind, constantly pushing themselves out of their comfort zones to learn new things.
In business, this translates to honing every aspect of your pitch. And this means watching yourself critically, on film. So yes, if you want to get ahead in the world of business, you do need to dispense with all selfie shame and learn to talk the walk. In other words, there’s much wisdom in the ‘fake it to make it’ aphorism.
Of course there’s more to it than that. In chapter one, Cohen focuses on the power of listening and learning before you pitch. “It may sound harsh but the businesses you pitch to don’t really care about you, your company or your list of features or benefits. They care about themselves. They care about their needs, their desires and their pain. Where you and your offering can help them meet their needs, that’s where they’re interested – but you can’t show them that until you’ve taken the time to listen to what their needs are,” he writes.
Establishing rapport with the client is also important, and here Cohen reminds us of the effectiveness of ‘mirroring’, in other words subtly matching your client’s volume, pace, facial expressions or gestures. “We like people who are like us even in superficial ways… If mirroring seems disingenuous, remember that we all do it anyway. Watch two people in conversation and you will notice a natural mimicry that emerges when rapport is established,” notes Cohen.
The value in Cohen’s book lies in its elevation from the banal teachings you find online, fleshed out with easily digestible explanations and examples. For example, Cohen is a great believer in the story rather than cold facts as the basis of a winning pitch, and he goes into the scientific reasons for the power of human narrative. He quotes luminaries like American poet Maya Angelou, who said ‘people will forget what you said, people will forget what you did, but people will never forget how you made them feel’.
So without giving away more of Cohen’s wisdoms, I urge you to get this useful book if you’re an entrepreneur or SME. It’s an ideal holiday read if you need some motivation and confidence in the year ahead.