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The Business Analysis Handbook: Techniques and Questions to Deliver Better Business Outcomes

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Business Book Awards 2020 - Specialist Book Category
PMI UK National Project Awards 2019 - Project Management Literature Category

The business analyst role can cover a wide range of responsibilities, including the elicitation and documenting of business requirements, upfront strategic work, design and implementation phases. Typical difficulties faced by analysts include stakeholders who disagree or don't know their requirements, handling estimates and project deadlines that conflict, and what to do if all the requirements are top priority. The Business Analysis Handbook offers practical solutions to these and other common problems which arise when uncovering requirements or conducting business analysis.

Getting requirements right is difficult; this book offers guidance on delivering the right project results, avoiding extra cost and work, and increasing the benefits to the organization. The Business Analysis Handbook provides an understanding of the analyst role and the soft skills required, and outlines industry standard tools and techniques with guidelines on their use to suit the most appropriate situations. Covering numerous techniques such as Business Process Model and Notation (BPMN), use cases and user stories, this essential guide also includes standard templates to save time and ensure nothing important is missed.

280 pages, Paperback

Published September 24, 2019

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About the author

Helen Winter

258 books

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Profile Image for Kerry Pickens.
1,216 reviews36 followers
December 19, 2019
This is a good book for someone who is interested in going into Business Analysis as a career, and knows very little about it. If you are a seasoned IT professional though, you won't find any new information in this book or any practical examples of how to improve your documentation.
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