KPI Checklists: Practical guide to implementing KPIs and performance measures, over 50 checklists included

by Bernie Smith

Are you trying to devise, implement or fix KPIs? This book is for people Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organisation. This book will help Over fifty checklists are included to take you through a structured KPI implementations process step by step. The book also includes download links for free instant access to all the templates used.

Genres: Business

194 pages, Hardcover

Published April 8, 2018

Reviews

[Juan Jaramillo]

Important reading to ones like me who need to have a clear dashboard of the operations of their respective areas.

[Jimmy Pang · Rating 3 out of 5]

This book doesn't age well in 2026.

It was written & published in 2013. While a fraction of topics like SLAs, processes, meetings, etc. are still relevant, a lot more tooling (who the hell still uses SAS in 2026?) and other processes (I really hate corporate short-names like PDCA, FMEA coming up; there are better and more modern tools and techniques now already, like Agile, Pre-Mortem, etc., to solve the same problem).

It was a great read in the 2010s, but there isn't much relevance in 2026

[Stefan · Rating 3 out of 5]

I feel the book could be cut a lot and still promote the same ideas. It has some pretty good techniques but it’s mixed with also how to provide KPI consultancy, which I didn’t really like. A lot of the checklists are pure work ethics and I think they could have been substitutes with more examples of real life KPIs. I would still recommend it for the topic but definitely as a quick read on specific chapters than as a whole book.

[Kevin Narvaes · Rating 4 out of 5]

Really good and practical book on how to develop and sustain good kpi's. Immediatel applicable, easy to follow checklists and provides precise examples.

[Hope Helms · Rating 4 out of 5]

Helpful book with a website and downloads with additional resources and benchmark suggestions.

[Jean-Rémy Duboc · Rating 4 out of 5]

A useful book to establish fundamentals of KPIs to total beginners.
It's a bit basic, however, and could use an update on the technology side.