Are you trying to devise, implement or fix KPIs? This book is for people Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organisation. This book will help Over fifty checklists are included to take you through a structured KPI implementations process step by step. The book also includes download links for free instant access to all the templates used.
I feel the book could be cut a lot and still promote the same ideas. It has some pretty good techniques but it’s mixed with also how to provide KPI consultancy, which I didn’t really like. A lot of the checklists are pure work ethics and I think they could have been substitutes with more examples of real life KPIs. I would still recommend it for the topic but definitely as a quick read on specific chapters than as a whole book.
Really good and practical book on how to develop and sustain good kpi's. Immediatel applicable, easy to follow checklists and provides precise examples.