Ongoing Crisis Communication: Planning, Managing, and Responding

by Timothy Coombs

Ongoing Crisis Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.



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581 pages, Kindle Edition

Published December 18, 2018

Reviews

[Bjarne Siewertsen · Rating 5 out of 5]

A very enlightening book - very hands on. Great