EDGE was recommended to me by a colleague - handing me over a copy saying "You will like this". Finally he was right. EDGE is in fact a very good read. A very good read for anyone pushing digital transformation at scale to arrive at a really data-driven organization.
Standard agile frameworks, like SAFe, are very much focused on the process and organization aspect. This brings them a lot of criticism these days as it's tempting for large organizations to claim "digital transformation accomplished" just by changing some role descriptions and org-charts according to the rules of one of these frameworks. Written by ThoughtWorks consultants Jim Highsmith, Linda Luu and David Robinson, who have vast experience in software consultancy (Jim Highsmith being one of the co-authors of the Agile Manifesto), EDGE takes a different approach. It focuses some of the most essential elements of large-scale enterprise digital transformation, namely: Customer value, autonomous teams, product thinking, tech@core, portfolio management, collaborative decision-making and adaptive leadership. It's quite in-depth and sometimes a bit difficult to navigate around (due to the introduction of it's own terms and abbreviations), but people concerned with digital transformation in their day-to-day business life will definitely find some very remarkable thoughts and hands-on concepts that are touching the core.
Some of the aspects that I like most:
...Fitness function of business operations: I really like the wording "fitness function" here. Because this term is used on a scientific background in optimization theory. And it embodies so much about digital transformation. Any optimization requires as the very basis a statement of the target that should be achieved. Especially in multi-objective (i.e. pareto) optimization this is not a single measurable value, but a function - the fitness function, only resulting in a single value depending on a given weighing of priorities. The same applies to digital transformation: Customer value and adaptability are contradicting targets. How well an enterprise deals with change is a matter of assigning the right priorities - the right fitness function - also for software engineering. As the authors write (page 16): "Customer value is key to the present. Adaptability is key to the future. When ROI and efficiency dominated the fitness function, adaptability suffered. In the technology realm, for example, IT software assets accumulated technical dept that severely impacted future development. Time and time again, when priority decisions were made, the emphasis was on schedule and cost, not value and adaptability. Over time, software assets degraded to the point that many organizations' abilities to become digital enterprises were severely compromised."
...Exploration mindset as the basis of digital transformation (page 18): "Whether you are setting high-level goals or building capabilities or delivering a small increment of a product, the fundamental approach you need can be summarized in two simple words: Envision-explore. These two words contrast with traditional approaches that can be characterized by two other words: Plan-Do. You can't play your way into the future - you need to explore. Planning raises the specter of determinism: Just plan well enough and then just do what you planned. In times of uncertainty and with an accelerated pace of change, our traditional reliance on planning won't work. It's not that we don't plan - we do. In fact, much of this book is about planning. We just don't believe our plans will survive reality. We don't waste time doing detailed plans that change constantly. We spend more time trying to envision the future, whether of our organization or of our detailed initiatives. You can't plan away uncertainty; instead you have to learn it away. You have to try five things in parallel, in short experiments, to find the one that seems to work and is worth carrying forward. This Envision-Explore mindset needs to permeate your organization if it is to be successful at digital transformation. As you move into the Fourth Industrial Revolution, where uncertainty reigns and the need for speed and innovation is the dominating force, portfolio and program management must be much more responsive than they have been in the past. Moreover, they must be incorporated into a broader operating model. The path to a digital enterprise lies in being innovative, fast, value centered, and adaptive - not in returning to the structure and process of earlier times.
...Tech@Core: "Tech@Core" is the authors' synonym for the currently evolving era of business operations, where technology is in the heart and backbone of business understanding, business model and business operations. As they write (page 24): "The fourth era, labeled Tech@Core, moves toward greater integration of business and IT arenas. Among the factors that differentiate Tech@Core from the preceding phases are the following:
- Leaders understand the critical nature of tech to their business and are increasingly tech savvy (many are younger and never worked in the pre-Internet world).
- Leaders depend on technology to create innovative customer journeys
- Customer value replaces cost as the primary performance measure (fitness function).
- Speed and adaptability replace cost and efficiency as technology drivers.
- Tech knowledge and experience are continuously evolving.
- Leaders promote fast, frequent experimentation and learning, while maintaining the discipline to select and evaluate the right experiments.
- Reducing cycle time maximizes the value from learning."
...Adaptive Leadership: Adaptive Leadership is a term coined by Jim Highsmith. It boils down to the point that in times of ambiguity, risk and uncertainty - present at the "EDGE" between complex and chaotic, where most innovation is happening - leaders need to live up with exactly the same "Envision-Explore" mindset that they embrace for the work in their teams. (page 205): "Ambiguity risk, and uncertainty are an integral part of innovative projects today. As such, they offer leaders paradoxical situations - situations that require backing away from the direct paradox and figuring out inclusive solutions. Adaptive leaders need to become "riders os paradox". [...] Agile leaders need the courage to view issues from different perspectives, to gather data without undue prejudice, to formulate both/and rather than either/or solutions."