Digital organizations arise when the scale of the interrelations, interactions, or inter-relational interactions surpasses the silo-based organizational capacity. Quality management ensures that in an organization, products or services are consistent to meet customers’ satisfaction. Digital Quality management needs to take an overarching approach with multidisciplinary practices. Quality is everyone’s business.
This book “Quality Master: The World Class Insight about Quality” is not about discussing specific quality standards or techniques well adopted in different industries, but for sharing some insight on how to understand the multitude of quality attributes from different perspectives, recognize quality champions to inspire quality culture, set digital principles and develop the best and next digital quality management practices.
Pearl Zhu has more than 25 years of technical and business working experience in Information Technology, E-commerce, international trading, etc. My blog has reached #10000 blog posting with 100,000,000 views wordwidely.
She is a digital visionary who can capture technological foresight, business insight, and digital leadership philosophy from multidimensional lenses and global perspectives. She also is a forward-looking digital leader who advocates business innovation and culture evolution relentlessly.
She is the author of "Digital Master" book series (28+ books), which include: "Digital Master –Debunk the Myth of Enterprise Digital Maturity," "CIO Master – Unleash the Digital Potential of IT," "Digital Valley - Five Pearls of Wisdom to Make Profound Influence," "Digital Agility - The Rocky Road from Doing Agile to Being Agile," "Leadership Master - Five Digital Trends to Leap Leadership Maturity," "Talent Master -199+ Questions to See Talent from Different Angles," "Digitizing Boardroom - The Multidimensional Aspects of Digital Ready Boards," "Thinkingaire - 100 Game-Changing Digital Mindsets to Compete for the Future," "Change Insight -Change as Ongoing Capability to Fuel Digital Transformation," "IT Innovation -Running IT for the Digital Age," "Unpuzzling Innovation - Mastering Innovation in a Structural Way," "100 Creativity Ingredients -Everyone's Playbook to Unlock Creativity," "Decision Master -The Art and Science of Decision-Making," "Digital Gaps -Bridging Multiple Gaps to Run Cohesive Digital Business," "Digital IT - 100 Q&As," "Digital Capability - Building Lego-Like Capability Into Business Competency," and "Performance Master - Take a Holistic Approach to Unlock Digital Performance," and "Digital Boardroom- 100 Q&As," "Digital FIt: Manifest Future of Business with Multidimensional Fit," "100 Digital Rules," and "12 Digital Personas," "Problem-Solving Master: Frame Problems Systematically, Solve Problems Creatively," "Digital Maturity: Taking a Journey of a Thousand Miles from Functioining to Delight," "Digital Pitfalls: How to Overcome Pitfalls on the way to Going Digital," "Digital Hybridity: How to Strike the RIght Balance for Digital Paradigm Shift," and received very positive feedback.