A book/CD-ROM package offering practical techniques for troubleshooting everything that can go wrong in distributed and client/server applications, covering areas such as network communications and mainframe connectivity, print and directory services, security and authentication, Web and e-commerce systems, and messaging and groupware systems. The accompanying CD-ROM contains network troubleshooting trialware. Hicks is a networking consultant. Annotation c. Book News, Inc., Portland, OR (booknews.com)