Relationomics: Business Powered by Relationships

by Randy Ross, Kenneth H. Blanchard (Foreword)

Relationships are at the core of our lives. They shape and refine our character. They influence our worldview. They're not just important to us as human beings--they're crucial. So it should come as no surprise that healthy relationships are the heart of a successful business or organization. And yet, many organizational cultures do not promote healthy relationships. Those that do find that they enjoy greater effectiveness, reputation, and loyalty.

In Relationomics, Dr. Randy Ross lays out the principles and practices that will help readers develop and sustain the kind of relationships that can build their business and energize their team, including how to

- become a value creator
- master the art of giving and receiving helpful feedback
- dramatically decrease employee turnover
- lead beyond self-interest
- and much more

Whether you are building teams in a corporate setting or looking to build better friendships personally, the principles in this book will guide you toward becoming a healthier individual who attracts and builds healthy relationships.

274 pages, Kindle Edition

Published February 5, 2019

Reviews

[Mary Lou · Rating 5 out of 5]

Dr. Randy Ross, in his book Relationomics, brings fresh thinking and new terms to how businesses can thrive. As he says, Relationomics is “an assessment of the value created by relationships as opposed to simply a fiscal transactional analysis. In the marketplace, there is a significant causal correlational between the strength of the relationship and the flow of resources. The stronger and healthier the relationship, the more productive and profitable the transactions between those parties tend to be.” (p.269) Relationomics is the new term that he coined to explain this connection between relationships and economic activity. As a case in point, he contrasts the difference between Value extraction and Value creation. “Value extractors position themselves in every situation to extract as much value for themselves as they possibly can, with very little or no concern for how their actions may impact those around them… Value creators, however, constantly seek to bring as much value to the table for others as they possibly can” (p.137). He says, “Show me a flourishing team and it’s almost certainly led by a value creator. These leaders know that true success comes from doing everything within their power to ensure the success of those they lead” (pg.128). Ross’ thesis is a business which creates a “remarkable culture” where people “believe the best in one another, want the best for one another, and expect the best from one another” (p.270), will thrive in direct correlation to how the team members in that business are thriving collaboratively.

His fresh approach is greatly needed in business cultures that are focused first on “Fiscal transactional analysis” (pg.269), and a market-driven, consumer-based culture. In that prevailing negative context of doing business, his principles provide a redemptive alternative to me-first, greed and non-collaborative, destructive and demoralizing practices. Five stars ML Codman-Wilson, Ph.D. 6/30/19