Clayton M. Christensen, the Kim B. Clark Professor of Business Administration at Harvard Business School, Dina Wang, of the Forum for Growth and Innovation at Harvard Business School, and Derek van Bever, a senior lecturer at Harvard Business School, report on how not even the most prestigious management consultancies are immune to the forces of change.
This article was first published in the October 2013 issue of Harvard Business Review.
Clayton Magleby Christensen was an American academic and business consultant who developed the theory of "disruptive innovation", which has been called the most influential business idea of the early 21st century. Christensen introduced "disruption" in his 1997 book The Innovator's Dilemma, and it led The Economist to term him "the most influential management thinker of his time." He served as the Kim B. Clark Professor of Business Administration at the Harvard Business School (HBS), and was also a leader and writer in the Church of Jesus Christ of Latter-day Saints (LDS Church). He was one of the founders of the Jobs to Be Done development methodology. Christensen was also a co-founder of Rose Park Advisors, a venture capital firm, and Innosight, a management consulting and investment firm specializing in innovation.